I'm glad you have been able to resolve your problem.
Thank you for taking the time to post your solution.
726 2014-09-30 23:42:14
Re: Can't publish from admin dialog (3 replies, posted in Showkase Support)
727 2014-09-28 15:59:15
Re: Mulitlanguage (1 replies, posted in Showkase Support)
Rather than try to create multi-language pages within Showkase, it would be easier to create a separate site for each language.
Please see this forum thread which may help.
After creating an initial Showkase site (in one language), you could use Showkase's 'Site -> Import' functionality to import all pages from the first site into subsequent sites.
Pages and galleries would just need to be created once and then imported (copied) into subsequent sites.
You would then just need to tweak each site, translating text as necessary.
728 2014-09-26 13:39:40
Re: Videos (1 replies, posted in Showkase Support)
If you want to host your own videos yourself, then you could upload the video files to your web server and use the HTML 5 <video> tag to embed them in your Showkase web pages.
Please see this web page for further details on the <video> tag.
Most modern browsers support the <video> tag but many older browsers will not.
Please see this web page for a list of browsers which support the <video> tag.
For example, if you had a MP4 video named 'movie.mp4' and uploaded it to a folder named 'videos' in your root directory, then you would enter the following code into the editor on your Showkase page:
<video width="640" height="480" controls>
<source src="/videos/movie.mp4" type="video/mp4">
</video>
Otherwise, you could upload your video to a video hosting service such as YouTube or Vimeo and paste the <iframe> embedding code that the service provides into the Showkase editor. This is how the Vimeo videos have been embedded in the 'Motion' page of the 'Patrick Surace' Showkase demo site here.
Whether you use the <video> tag code or <iframe> embedding code, be sure to enter the code into the Showkase editor in 'Source' mode. (Just click the 'Source' button on the editor's toolbar.)
729 2014-09-23 23:28:49
Re: Create gallery in subfolder? (1 replies, posted in Showkase Support)
Each page in a Showkase site has its own folder in the root Showkase directory. As all the folders are stored in the same directory (no matter whether they are top level menu entries or grouped under a top level menu entry), they must all have unique names.
It is not possible to change the folder structure that Showkase uses or to have two pages with the same name (without manually editing the pages generated by Showkase). It would be possible to initially give your pages different names (so that folders with different names are created) and then change the page name text in the menu by manually editing the pages generated by Showkase but, if you do this, the changes will be overwritten when you next publish your site via the interface.
730 2014-09-23 23:05:52
Re: Can't publish from admin dialog (3 replies, posted in Showkase Support)
First of all, please install and run the Showkase Server Compatibility Test to check that your web server has all the basic functionality that Showkase requires.
If any of the tests fail, this might give us a clue as to the cause of your problem and there are troubleshooting tips on the same page (link above) which may help.
I have to keep a couple of browser windows open, click the publish button, and refresh another browser window to see changes.
This sounds like a caching problem of some sort. Try completely clearing and then disabling your browser's cache to see if this helps. Also, please check with your web host to see if there is any server-side caching going on and, if so, ask if it can be disabled on your hosting account. Hopefully this will help.
731 2014-09-13 20:37:02
Re: Trend Micro wont allow me to see site contains malicious software (3 replies, posted in Showkase Support)
Thank you for posting back with this information.
You certainly have the right to delete the thread if you wish but please feel free to leave it in place.
Strange problems often occur and it might actually help to reassure any other users who experience a similar issue.
732 2014-09-13 09:46:19
Re: Trend Micro wont allow me to see site contains malicious software (3 replies, posted in Showkase Support)
First of all, please let me reassure you (and other readers) that Showkase does not contain any malicious code so the warning from Trend Micro is almost certainly a false positive report unless you have actually have content on your web site (other than Showkase) which might be triggering the warning or your web hosting account has been hacked.
It would certainly be interesting to know exactly what is causing the problem so, if possible, please upload a screenshot somewhere (perhaps an image hosting site of file sharing site such as Dropbox or Google Drive) or describe the warning message in more detail.
Please also let us know how you get on with Trend Micro when they reply to your appeal.
Thank you.
733 2014-09-11 10:37:05
Re: Unable to hide email address (1 replies, posted in Showkase Support)
When the 'Hide email address' checkbox is selected, the email address will be obfuscated in the source of the web page so that spam bots cannot crawl your page and easily find and harvest your email address for future spamming purposes. It does not hide the email address from view when visitors view your web site in a browser.
If you type an email address as email@address.com and do not select the 'Hide email address' checkbox, then when you view the source of the web page, the email address will be in plain text (and readable to everyone).
<p class="email">Email: <a href="mailto:email@address.com" class="email" title="Email">email@address.com</a></p>However, if you then select the 'Hide email address' checkbox, the email address will be obfuscated and will appear in the source code of the web page as follows:
<p class="email">Email: <script type="text/javascript">eval(unescape('%64%6f%63%75%6d%65%6e%74%2e%77%72%69%74%65%28%27%3c%61%20%68%72%65%66%3d%22%6d%61%69%6c%74%6f%3a%65%6d%61%69%6c%40%61%64%64%72%65%73%73%2e%63%6f%6d%22%20%63%6c%61%73%73%3d%22%65%6d%61%69%6c%22%20%74%69%74%6c%65%3d%22%45%6d%61%69%6c%22%3e%65%6d%61%69%6c%40%61%64%64%72%65%73%73%2e%63%6f%6d%3c%2f%61%3e%27%29%3b'))</script></p>(The email address will still be visible in the web page and there will be do difference to the look of your site to visitors whether you select the 'Hide email address' checkbox or not.)
If you want to have a link to allow users to email you but to hide your email address on the page, then you could enter something like the following into the Showkase editor (making sure that you are in 'Source' mode):
<a href="mailto:email@address.com">Click to email me.</a>Please note that this will not hide the email address from spammers and visitors to your site will still be able to determine your email address as soon as they hover over or click the link.
I hope this helps to clarify things.
734 2014-09-11 10:24:45
Re: Thumbnail script uses too much memory (10 replies, posted in Showkase Support)
I understand your frustration with this issue. The developers are currently investigating the problem and I am hopeful that a solution will be forthcoming (although I cannot promise anything at this stage).
I will post back in this thread when I have any more news on the situation.
Thank you for your patience.
735 2014-09-10 08:11:29
Re: logo linking to active page/gallery instead of site root (4 replies, posted in Showkase Support)
Using /home/ as the path worked for the original poster as his Showkase home page was actually named 'home'.
If you have installed Showkase to your root directory, then you could just use the name of your own home page in between the two slashes (the leading slash denotes your root directory) or even a single slash would do (as you currently use). Either option will work as a Showkase site's home page can be viewed from the Showkase root directory (e.g. http://www.example.com/showkase/ or from within the home page's own directory, e.g. http://www.example.com/showkase/home/).
If you have installed Showkase into a subdirectory, then you will need to include this in the path.
In your case, a single slash will work fine as long as you have installed Showkase to your root directory. (The #1 will display the first image in a Juicebox gallery, which may not be necessary in the path.)
You could also have used an absolute path (such as http://www.example.com/showkase/home/).
However, please do not use a relative path as the path would have to be relative to two different locations at once (the Showkase root directory and the home page directory).
Therefore, either a path using the leading slash notation or an absolute path would be suitable.
I hope this helps to clarify things.
736 2014-09-08 11:57:32
Re: Thumbnail script uses too much memory (10 replies, posted in Showkase Support)
According to the PHP documentation, the default value for the memory_limit directive (for the current version of PHP) is 128M but it looks like many web hosts reduce this.
Even if you were to create a gallery (including thumbnails) outside Showkase and then import it (via the 'Site -> Import' functionality), the gallery would then become a genuine Showkase page and you would likely run into the same problem again.
At the moment, the only way around this problem (other than increasing the memory_limit value) would be to manually embed your Juicebox galleries in 'Basic' Showkase pages using the baseUrl method of embedding documented here (although this defeats the purpose of being able to create and manage galleries within the Showkase interface).
In any case, the developers will certainly investigate this issue further to see if anything can be done to prevent this from happening.
737 2014-09-07 10:39:00
Re: Thumbnail script uses too much memory (10 replies, posted in Showkase Support)
Thank you!
738 2014-09-06 16:34:01
Re: Thumbnail script uses too much memory (10 replies, posted in Showkase Support)
Thank you for reporting this issue.
At the moment, I do not know if there is anything that can be done to minimize memory usage within Showkase but I have notified the developers who will certainly investigate further.
Out of interest, how many galleries and images (approximately) did you have in your Showkase site when you first ran into the problem?
739 2014-08-21 11:57:11
Re: Showkase Iphone 4s (1 replies, posted in Showkase Support)
I have opened several of your Juicebox galleries from your Showkase Gallery Index Page ('/showk/fotogallerien/') on an iPod Touch 4 and all the ones I have tried display and function fine in both Chrome and Mobile Safari.
Your problem may be a browser caching issue. Try clearing your browser's cache (whether it is Chrome or Mobile Safari) before reloading your Showkase site to ensure that your browser is fetching and using the most recent gallery files from your web server.
Hopefully this will solve your problem.
740 2014-08-14 00:05:20
Re: Showkase Gallerie Import (1 replies, posted in Showkase Support)
I don´t expect that this doubled gallerie folders are necessary to remain on the server.
That is correct. If you choose to create your galleries with JuiceboxBuilder-Pro and import them into Showkase, then you can safely delete the gallery folders from your server after the import process.
Now i just ask myself if this would be the normal way or most comfortable way to handle the galleries at all or if i do something in a wrong order by transferring galleries manually.
The gallery folders do have to initially be uploaded to your web server in order to be imported into Showkase so you are not doing anything wrong.
Just upload the gallery folder, import the gallery and then delete the gallery folder after the import process. After importing, Showkase will use its own copied version of the gallery (within the Showkase directory) and the gallery folder you uploaded to import into Showkase will become redundant.
(If you would rather use JuiceboxBuilder-Pro to create your galleries than create your galleries within the Showkase interface, then I would recommend keeping a copy of your gallery folder on your computer so that you can edit the gallery with JuicboxBuilder-Pro in the future if necessary.)
742 2014-08-08 10:43:29
Re: "home" background image (3 replies, posted in Showkase Support)
Go to 'Site -> Customize Theme', scroll down to the 'All Pages' section and enter the 'Background URL' that you would like to use for your background image. Alternatively, upload the image you would like to use to the Showkase Library ('Library -> Upload') and then select the image (back in the 'Site -> Customize Theme -> All Pages' section) using the 'Browse Library' button.
Make sure that you change the 'Background image style' from its default value of 'None', otherwise the selected image will not be displayed.
Also, if you want your background image to show through your gallery pages, you will need to make your gallery backgrounds transparent.
Juicebox: Go to 'Site -> Customize Viewers -> Edit (Juicebox)' (or edit an individual gallery page), scroll down to 'Gallery Lite Options' and set the 'Gallery background color' opacity to zero.
SimpleViewer: Go to 'Site -> Customize Viewers -> Edit (SimpleViewer)' (or edit an individual gallery page), scroll down to 'Gallery Standard Options' and select the 'Background transparent' checkbox.
743 2014-08-05 18:42:06
Re: Slow page loading after latest update (1 replies, posted in Showkase Support)
As far as I am aware, there have been no changes to the latest version of Showkase which would result in a site slowing down.
It might be an idea to check with your web host, just to see if they have been experiencing any issues or have made any changes recently which might be contributing to your problem.
Your web site seems to be loading and respoding quite quickly when I view it myself.
If you let me know of a particular page or gallery which loads slowly (and let me know how long it takes for the page to be fully rendered in your browser), I can test it myself and report back with my own findings for comparison.
Also, for Juicebox gallery pages, you might like to try setting imagePreloading="NEXT" (rather than using the default value of PAGE) so that fewer images are initially preloaded when a gallery is first displayed. This should speed up the initial loading of gallery pages slightly.
744 2014-08-01 19:29:34
Re: Does "repair site" fix path errors in Update/Publish? (1 replies, posted in Showkase Support)
First of all, before trying anything at all, please make a complete backup of your Showkase site in case anything goes wrong and you have to reinstate your files at a later date. As the Showkase site is completely self-contained within the Showkase folder (and Showkase does not use any database entries), it means that if you try something and it does not work, you can simply delete the Showkase folder from your web server, reinstate the original Showkase folder from your backup copy and then try something different.
The first thing I would try is to login to your Showkase admin and run 'System -> Setup' (as suggested in the Changing Your Installation Directory support section).
If this does not work, then try 'System -> Repairs'. This has helped at least one user that I know of whose Showkase site address changed and where 'System -> Setup' did not help.
If neither of the above suggestions work, then I would certainly try manually editing the paths in the '_showkase/showkaseconfig.ini' file (although hopefully this will not be necessary).
745 2014-07-31 10:22:33
Re: multi size image support (3 replies, posted in Showkase Support)
I guess what I am asking is whether there is a basis for why these pixel dimensions were chosen as the default or are they simply just a starting guideline?
They are really just a starting guideline but should be suitable for most users.
If the target audience for your web site is likely to be viewing your galleries on mobile devices or on large desktop monitors, then you could tailor your image dimensions accordingly.
Also, the quality settings are showing as 80, 85 and 80 respectively? Any specific reason why these vary?
This is more likely to be an oversight than a specific design choice. I would expect the default quality settings to be consistent across all image sizes. I will notify the developers of this.
The actual quality settings that you choose will be somewhat dependent on the images you upload and you will likely be looking for a compromise between visual visual quality and file size. Some trial and error may be required to find the optimal value for the images you use. Again, the default value is usually a good starting point.
Is there a way to set this up while utilizing the multi-size image support and still be able to keep the home page gallery's maximum size different than the remaining galleries?
You do not need to do anything different to retain your current site's layout. When using multi-size images in a gallery, the decision by Juicebox as to what size of images to display in a gallery does not affect the dimensions of the gallery. You can still set your gallery's dimensions to whatever values you like.
746 2014-07-30 15:39:23
Re: multi size image support (3 replies, posted in Showkase Support)
As well as selecting the checkboxes in the 'Multi-size Images' section, make sure that the 'Max width' and 'Max height' values are high enough within the upload module settings (when uploading images for your gallery) to accommodate your large image dimensions.
747 2014-07-24 08:54:09
Re: Custom Palette colors [SOLVED] (2 replies, posted in Showkase Support)
Please ensure that the 'Color Scheme' (immediately above the 'Custom Palette' on the 'Site -> Customize Theme' tab) is set to 'custom' (rather than 'dark' or 'light') and if you need to change this value, remember to click 'Update' and 'Publish' afterwards for the change to take effect throughout your Showkase site.
748 2014-07-17 10:47:22
Re: Gallery Index Page does not update (1 replies, posted in Showkase Support)
After selecting an image from your gallery to be used as the representing thumbnail on the gallery index page, be sure to click 'Update' and 'Publish' and then try clearing your browser's cache after making any changes to ensure that your browser is fetching and using the most recent files from your web server.
Also, if you are not already using the current version of Showkase (v1.3.2), try upgrading to see if this helps.
Instructions for upgrading Showkase can be found here.
749 2014-07-12 19:32:04
Re: Unable to install Showkase (2 replies, posted in Showkase Support)
Problem resolved via email. Web server was trying to store session variables into a directory which did not exist.
750 2014-07-12 09:55:37
Re: Unable to install Showkase (2 replies, posted in Showkase Support)
You can always download a fresh copy of Showkase (for example when a new version is released or if you lose your Showkase zip file) using the download link from your purchase email.
The only reason to purchase a second copy of Showkase would be if you plan to install Showkase on two separate domains.
As you are using Showkase only on one domain, please email me your transaction details (from your purchase emails) and I will pass on the information to the correct department who will be able to refund you for your second purchase.
As you were able to install Showkase on your original web server (before the move) but cannot install it (using the same files) on your new web server, the problem is certainly likely to be related to your new web server (possibly a PHP configuration setting that has been disabled by your host).
If you were to allow me FTP access to your web server, I would be able to investigate further and hopefully determine the cause of your problem.
If you are agreeable to this, please email me back with your FTP login details (host name, username and password).
Thank you.
(For any other users who are reading this forum thread and are unable to install Showkase, the first thing to try would be to install and run the Showkase Server Compatibility Test to check that the web server has the basic functionality required by Showkase.)
Edit:
If you create a file called 'phpinfo.php' with the following code:
<?php
phpinfo();
?>... upload it to the root directory of your web space and let me know when you have done this, I can take a look at the output of the file (just by opening the file from your web server in a browser) and it might be enough to determine the cause of the problem.
[Original post moved to new forum thread.]