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Thanks for your suggestions.

We intend to add drag and drop ordering of pages in a future version. However it's a little complicated because some pages are children of other pages so it may be a while before we work out a solution that's simple for the user and works in all cases.

Pages hidden in the nav are shown in a paler blue color in the admin pages screen. At the moment there is no indication of hiding in the index pages – we'll take a look at that.

A couple more ideas.

Do you have access to the server daily log – that's the long detailed one that shows every browser request and the server response? There might be some more information in there for the time the error occurred.

What are the permissions on the index.php file in the root?

Backup your index.php file, create a new index.php in a text editor with the following content and upload it to the root

<?php
print "Hello World";

If that one gives a 500 error then it's definitely something to do with the server and you should take it up with your server admin or helpdesk.

If it displays 'Hello World' in the browser then is there any difference in the permissions on this new index.php file and the old one that didn't work? Some servers will not run a php file if they think the permissions are not restricted enough to be secure.

jack

I looked at the source code for your page and it seems that your template may be out of date. This may be why the gallery fitting is not working.

Backup your old _themes folder and replace it with the latest one.

Set the Max Image Width and Max Image Height parameters in the Gallery and Image Fitting section of Customize Theme for your typical photo format, eg 960 and 450.

See how this works and then try Steven's suggestion.

jack

Currently there is only a manual image sort. Sorting by file name will be added in a future version.

jack

I think I might need to take a look at your server. I don't have your email address so could you email me via the forum please.

jack

I would like to understand what's happening here but I'm on the move for a couple of days. Maybe we could take a look later in the week.

jack

Happy to hear you were able to fix it.

We weren't able to reproduce this error on any of our test servers. We will take a good look at the code you identified to see how it's affected by the server setup.

Thanks for your detective work!

jack

First backup everything on your client's server. Backup the Showkase installation on your own server – you won't be changing this but good to have a backup.

It's usually possible to copy the old Showkase installation to the new server, run Showkase setup again and republish. You can try this. However if something goes wrong then it may be hard to understand the problem so here is a safer step-by-step method.

Install Showkase on the new server and check it is all working.

Each of your web pages has its own folder with the name you gave it – copy one of the page folders from the old installation to the new.

Go to Showkase > System > Repairs and click Repair

The page should appear in the Showkase Pages screen.

Publish and check the page is ok.

If you get error messages about permissions then change the permission on the page folder and contents to 0777.

Move your other pages across in a similar way.

jack

Do you have access to the server logs? Either the server error log or (better) the detailed transaction log that shows every browser GET and POST request and the server response. Could you try an upload to trigger your error condition, note the time and then look in the server log for the time you triggered the error?

You can post an extract from the server log here or email me via the forum if you prefer.

jack