401

(3 replies, posted in Showkase Support)

Image sizes and the theme width do not need to match exactly.
It is perhaps unlikely that images will be displayed at 100% anyway.
Showkase pages (and all its supported gallery types) are responsive and images are dynamically scaled (if necessary) so that they are displayed in their entirety respecting their aspect ratios and without cropping.
The image for the 'About' page, for example, is scaled to fill half the width of the page and images within Juicebox gallery pages are scaled to fit within the gallery's image area. (The images will not be displayed at their actual 1024px width.)
If you have really large images and wanted to display them much larger than the default theme width will allow, then you could certainly increase the theme width.
However, for your own scenario, I would personally just leave things as they are and allow Showkase (and the galleries) to dynamically resize the images if necessary.
You can, of course, try a few different settings for your theme width and settle on the one that you think works best for you and your images.

For other users reading this thread, the FAQ that md.michel is referring to is this one:
What is the optimum image size for the Boma and Kosel themes?

402

(3 replies, posted in Showkase Support)

You can change the 'Headings font', 'Body font' and 'Base font size (px)' in the 'Customize Theme -> Fonts' section.
These settings will apply to image titles and captions in a ListViewer gallery but not in Juicebox or SimpleViewer galleries.

For a Juicebox-Pro gallery, you can set the 'Gallery Font Face' in the 'General' section of the Juicebox gallery page.
Please see here for a short description of the Juicebox-Pro galleryFontFace configuration option.

To set font sizes, add the following CSS to your 'showkase/_themes/kosel/css/custom.css' file, changing the font sizes as appropriate:

/* IMAGE TITLE */
.jb-caption .jb-caption-title {
    font-size: 20px !important;
}

/* IMAGE CAPTION */
.jb-caption .jb-caption-desc {
    font-size: 20px !important;
}

/* IMAGE NUMBER */
.jb-cap-frame .jbac-number {
    font-size: 20px !important;
}

If you use Boma or Maribo rather than the Kosel theme, change 'kosel' in the path above to 'boma' or 'maribo' as necessary.

For a SimpleViewer-Pro gallery, use the 'Caption Font Name, 'Caption Font Size' and 'Image Number Font Size' configuration options in the 'General' section of the SimpleViewer gallery page.
For reference, all SimpleViewer-Pro caption options can be found here.

You can also add HTML formatting to individual image titles and captions to use HTML tags (and CSS via the 'style' attribute).
Please see the following FAQs for details.
Juicebox: How do I add HTML formatting to image captions and titles?
SimpleViewer: How do I add HTML formatting to my captions?

403

(3 replies, posted in Showkase Support)

I'm glad that helped.

404

(3 replies, posted in Showkase Support)

Make sure that you set the 'Thumb width' and 'Thumb height' (and 'Save' the changes) before you upload the images for your gallery.
If you set the 'Thumb width' and 'Thumb height' after uploading the images, go to the 'Advanced' tab (whilst editing the gallery page) and click the 'Rebuild' link (the only option in the 'Gallery repairs and updates' section). This will re-create the gallery's thumbnails using the new dimensions.

Be sure to re-publish your site after clicking 'Rebuild'. You may also need to clear your browser's cache to see the changes.

This should hopefully solve your problem.

405

(4 replies, posted in Showkase Support)

Not a big problem to fix (just a typo) but a small bug, nonetheless, so thank you for reporting it!

406

(4 replies, posted in Showkase Support)

This problem will be fixed in the next version but if you want to implement the fix yourself just now, it should be quite easy to do.
Open the showkase/admin/plugins/juicebox/defaults.ini file in a plain text editor and change line 134 from:

BackButtonUseIcon = "false"

... to:

backButtonUseIcon = "false"

... (note the lowercase 'b' at the beginning).
Be sure to republish your site after making the change.

Otherwise, you can still use the Back Button using text instead of the icon until the next version is released.

Please note that the line number above refers to the current version of Showkase (v1.6.1).

407

(15 replies, posted in Showkase Support)

[Communication continued via email.]

408

(15 replies, posted in Showkase Support)

I'm sorry to hear that running PHPMailer in debug more produced less error output than before.

Have you checked with your web host to ensure that PHP mail is enabled and set up correctly on your hosting account? If so, what did they say?
If you have not yet contacted them, please ask them why PHP mail does not seem to work on your hosting account. They may be able to tell you right away exactly what the problem is.

I'd be happy to investigate further myself but I'd really need access to your web server.
If you are agreeable to this, please let me know and I'll send you an email address where you can forward your FTP details to me.
Thank you.

409

(4 replies, posted in Showkase Support)

Unfortunately, it looks like you have discovered a bug. I have been able to replicate the problem in a test gallery of my own.
I have notified the developers and it should be fixed in the next version.
Thank you for reporting it.

410

(1 replies, posted in Showkase Support)

I'm glad you've been able to resolve your problem.
Thank you for letting me know.

Just to clarify (and for others reading this thread), custom colors set in the 'Site -> Customize Theme -> Custom Palette' section will become active only after selecting 'custom' as the 'Overall color scheme' in the 'Site -> Customize Theme -> Color Scheme' section.

411

(15 replies, posted in Showkase Support)

I did not republish the page (should I have done so?) as this script is not part of the theme.

Yes, you'll need to republish your site after making the modifications. Sorry for not mentioning it before.
When you publish the site, Showkase will copy the contact form files from the 'master' folder into the '_viewers' folder (which is used in the live site).
Hopefully using PHPMailer in debug mode and without suppressing errors will result in a more detailed message which will help to determine the exact cause of the problem.

412

(3 replies, posted in Showkase Support)

You're welcome!

413

(3 replies, posted in Showkase Support)

No problem. I'm glad you've got it sorted out.
The About page has a different layout to other page types and expects an image to be used (and displayed on the right), hence the 'Image Url' input field (with the 'Browse Library' button) which other page types (such as the Basic page) do not have.
In the About page, space is reserved on the right for an image (the 'Image Url') and whatever you enter into the editor will be displayed on the left.

414

(3 replies, posted in Showkase Support)

Edit: solved with edit index.html

If you manually edit any of the HTML pages generated by Showkase, your modifications will be overwritten the next time you publish your site.

Instead, edit the showkase/_themes/base/pagetypes/contact.tpl file (the file that Showkase uses to generate the HTML pages).

You can change the 'Name' on line 68:

<label for="name">Name <span class="required">*</span></label>

... the 'Send' button's label on line 76:

<input type="submit" id="submitbtn" value="Send">

... and the "Please complete all entries" text on line 77.

Be sure to publish your site after editing the 'contact.tpl' file.

Please note that the line numbers above refer to the current version of Showkase (v1.6.1).

415

(3 replies, posted in Showkase Support)

By default, the About page under the Kosel theme is designed to display text to the left and an image to the right.
There is no need to worry about the page layout or HTML tags.
Try the following.

(1) Upload the image you'd like to display on your About page to the Library ('Library -> Upload').
(2) Create a new About page.
(3) In the 'Page Content' section of the About page, click the 'Browse Library' button (next to the 'Image Url' box) and select the image.
(4) Enter your text in the editor (there is no need to enter 'Source' mode or use any HTML tags).
(5) 'Save' the page and 'Publish' the site.

Hopefully this will give you the layout you are looking for.

416

(3 replies, posted in Showkase Support)

I'm glad it was an easy fix!
Thank you for letting me know.

417

(15 replies, posted in Showkase Support)

I see the problem you have with your Contact Page.
The problem still looks to be related to PHP mail support on your web server.

Is there something I ed to add in .htaccess?

You should not need to add anything to your .htaccess file for the mail functionality to work but there could potentially be an entry already in your .htaccess file which is somehow preventing the mail functionality from working.
You could try temporarily removing your .htaccess file completely to see if this make a difference.

Showkase uses PHPMailer to send contact form emails.
If you Google "PHPMailer Could not instantiate mail function", you'll find a lot of pages and suggestions. The problem could be one of many.
It might be an idea to run PHPMailer in debug mode to see if it produces a more detailed error message.
Open the showkase/admin/plugins/contact/master/contactcore/class.phpmailer.php file in a plain text editor and change line 316 from:

public $SMTPDebug = 0;

... to:

public $SMTPDebug = 2;

Also, remove the @ characters (before 'mail') from line 629:

$result = @mail($to, $subject, $body, $header);

... and line 631:

$result = @mail($to, $subject, $body, $header);

Hopefully this will generate a more detailed error message and point us in the right direction.
Please note that the line numbers above refer to the current version of Showkase (v1.6.1).

418

(3 replies, posted in Showkase Support)

As long as you are following the Install a Pro Viewer instructions, all your Juicebox galleries should be upgraded successfully.
After republishing your site, try clearing your browser's cache to ensure that your browser uses the most recent versions of your gallery files.
If you like, please post the URL to your gallery's web page so that I can take a look. I'll report back to let you know what I see (Juicebox-Lite or Juicebox-Pro) and if I find anything odd with your Showkase installation.

Incidentally, if you have Showkase-Pro (rather than Showkase-Standard), then you might like to try upgrading Showkase-Pro itself. The current version of Showkase-Pro (v1.6.1) comes bundled with the latest version of Juicebox-Pro (v1.5.1).

419

(3 replies, posted in Showkase Support)

(no objections?)

No objections at all!
You are free to customize your site as you like.
I'm glad you're getting on well with Showkase!

420

(3 replies, posted in Showkase Support)

If you are not entering any text for the 'Page title', then the space at the top of the image will be slightly less than the space at the bottom.

Perhaps the easiest method to increase the space at the top would be to enter some non-visible content for the 'Page title' in the form of some empty HTML tags, for example <span></span>.
Entering a non-breaking space instead &nbsp; should increase the space some more.

If you want more control over the space, then you can use CSS in your theme's 'custom.css' file.
Open the '_themes/kosel/css/custom.css' file in a plain text editor and enter the following:

.type-basic .page-title:empty {
    margin-bottom: 18px;
}

This will add a margin (of 18px, which you can change if necessary) to the bottom of empty page titles on all 'Basic' pages.
You could use further CSS selectors to apply this rule to only one specific page if you like, for example:

.page-2 .page-title:empty {
    margin-bottom: 18px;
}

You can check which CSS class to use by viewing the source of your web page in a browser and checking the classes used in the <body> tag.

More information about 'Adding Custom Styles' can be found here.

If you find that this does not help, then please post the URL to the web page that you are referring to so that I can take a look at the code that you are using and help further.
Thank you.

421

(15 replies, posted in Showkase Support)

The contact form requires PHP mail support on the server (noted in the Version History for v1.4.0).
It sounds like this is not currently available on your hosting account.
Please check with your web host to make sure that PHP mail is enabled.
This should hopefully solve your problem.

422

(3 replies, posted in Showkase Support)

You're welcome!
Thank you for letting me know.

423

(3 replies, posted in Showkase Support)

It looks like your problem has something to do with the caption gradient (captionBackTopColor) which was introduced in Juicebox-Pro v1.4.4 and perhaps more specifically the change to its default value for Small Screen Mode in v1.4.4.1.
For reference, these changes are noted in the Juicebox Version History.

Make sure that both captionBackColor and captionBackTopColor (both found in the 'Color' options section) are exactly the same (color and opacity) and there should be no gradient effect.
Also, to be sure that default values are not being used (which might be the cause of your problem in your chosen theme and color scheme), set them both to non-default values. (Just change the color or opacity to values fractionally different to the defaults and all should hopefully be well.)

424

(4 replies, posted in Showkase Support)

Unfortunately, not yet.
Upgrading Showkase to use Juicebox-Pro v1.5.0 replaces the core Juicebox files but does not change the Showkase interface.
Showkase itself needs to be updated to incorporate all the new Juicebox configuration options.
There will be a new version of Showkase released soon with full support for Juicebox-Pro v1.5.0 and all its new features.
I do not have an exact release date but it should not be too far away.

425

(7 replies, posted in Showkase Support)

You're welcome.