I was trying to update my password this morning, and it's been so long, I don't know what my current password is to change it. Usually, there's an email that gets sent, but don't see that FORGOT PASSWORD option, so looks like IF I log out of this forum, I can't get back in. Just curious, as it didn't appear to work when I tried to change it this morning. IF you can see on your end that the password DID get successfully changed this morning, then I'll log out and test it with the new password.. but seems to have come up with something like the CURRENT PASSWORD IS INCORRECT.. However, I'm logged in still. Just not sure what happened. Thanks so much.
1 2023-01-03 20:19:35
Topic: Updating Password to get into Forum (1 replies, posted in Showkase Support)
2 2015-12-03 21:39:36
Re: Captions for Images problem (13 replies, posted in Showkase Support)
thanks.. that's strange.. Makes me wonder if dropbox perhaps re-saves files during storing or sending, for some reason. Why would it work on yours, same files, and not mine? I confirmed they were the files.. And you didn't resize them on import?
Anyway, I'll resave what I need to, just strange it worked on yours.
REGARDING YOUR STATEMENT BELOW:
Try resaving an image in Showkase by setting the 'Max width' and 'Max Height' to the exact dimensions of the source image. Showkase should resave the image with the specified 'Quality' setting. (The dimensions of the image will not change.)
So Max height and Max width setting will preserve the size that they're at already, but re-save them? I'll try that as that can be a good answer to do quickly. Not a big deal, just needed to know why they weren't working. Thanks again..
Oh, and when I get this site done really nicely, you're welcome to use it as a sample demo. I would LOVE to see an entire load of demos rather than just the few you have. People should submit them to you so we can all see what can be done.. :) Just a thought.
3 2015-12-02 22:35:27
Re: Captions for Images problem (13 replies, posted in Showkase Support)
Here's what I figured out.
I always do my own "resizing" prior to import, so I never select resize images in ShowKase. I like it that way so I know exactly what they'll look like and I won't lose any more resolution.. (not that there's much anyway.. :)
However, on my photos with the problem, I discovered that if I go in to each one that isn't working and I do a SAVE AS and overwrite the file, even though I don't change or redo the previous iptcdescription, then they all work! I have to do every broken file though. Here's why they're not all working: USUALLY whenever I do my photos, I select photoshop's old SAVE FOR WEB choice and those all worked with Juicebox.. nothing was affected. But apparently, SHOWCASE does not like those files.. has a real issue with them. Because when I go back to these same files and do a regular SAVE AS, and then overwrite the same file, they all work again. I have a lot to do, but that's what it's going to take. The other option, of course, is to do a RESIZE in Showkase which MIGHT work.. BUT, I don't really want to resize them as most will get smaller than what I have, and some may be forced larger and that will mess up the photo. IS there a way for me to select RESIZE so it re-writes the file, but not have it really change the current size? Otherwise, not sure what will happen. Maybe good, maybe bad.
Thanks again.. Hope this info will be helpful to others as well.. those who have a large gallery, and who used SAVE FOR WEB command, and also added in the IPTC later.
Any other ideas, let me know.. :) Rick
4 2015-12-02 20:03:19
Re: Captions for Images problem (13 replies, posted in Showkase Support)
I'll explore it further and will send you files that work and don't work.. hang on.
5 2015-12-02 15:00:22
Re: Captions for Images problem (13 replies, posted in Showkase Support)
Absolutely. I'll send via Dropbox link.
Most of these were done years ago over a 10 year period using different versions of Adobe Bridge. If I used anything else, I'd have to think about it. It's possible I wrote a few with Lightroom maybe 5 years ago, but I'm not sure.
I'll work on this later. Thx again.
Do you have a suggestion as to best app to write that with? On a Mac.
I did re-write a couple of images last night to test if that was the problem. I took a file that wasn't working and made a new copy, added the description and replaced the old image. This was done in latest version of bridge 2015. When I regenerated the new gallery it did not populate still.
FYI, it's always a problem with populating at the point of pressing UPDATE on the edit image page. Right then I know it didn't work because it doesn't show up I n the list with the description. Just empty.
6 2015-12-02 01:56:06
Re: Captions for Images problem (13 replies, posted in Showkase Support)
So weird.. Here's what I did so far:
1) Tested changing all names to one name..
Results: Worked.. all images had same name
2) {iptcdescription} again.. and sure enough, it only does some of them and not in any particular order, but the same ones each time. I did check the images to see that they were all there, and they are.. All the descriptions are filled in. Funny thing is, it worked before, just that it only went to 142 until we changed the vars to 5000..
3) Emptied Cache does nothing different
4) Checking config.xml: the captions that are missing, are missing in there too.
So, I'm not sure what's going on unless the config.xml file is corrupted?
I just tried another folder of images.. and found 1 that will not list the caption, same thing. but a lot less images in this folder.. so all worked but 1. Trying to figure out what's different about that file and the IPTC entry. There's something that says LEGACY, but not sure if this is something to do with it. I have to research further on that issue, unless you have other idea.
Also, I tried a different browser. Same issue.
It's feeling like its something with the iptc image file as is quite consistent. I don't recall 100% if it did work originally but I'm pretty sure it did. That's the weird thing. FYI If I type in the caption for the ones that don't populate, and press update and check it, then the new hand typed captions are there. So it's likely something with my image files that I've worked on over the years. It's just finding out what the secret is.. Would be nice to figure out..
UPDATE: I went back to my original Juicebox app without ShowKase to try to generate the gallery to see what happens.. In the standalone JB, everything worked and all of my captions are there! So, I'm now back to thinking that it's a corrupted config.xml file perhaps???
Any ideas? Thanks for your time..
7 2015-11-30 19:22:13
Re: Captions for Images problem (13 replies, posted in Showkase Support)
Hostgator changed it to 5000 for me.. and memory was already at 250M
Interesting, I tried it again.. generating the captions on the 420 or so photos.. Now it's only showing some of the captions.. like it skips a bunch of them.. I DID not get that notice though that basically said anything after 142 was not being accepted.. So changing that DID something to correct that, but the images only have some of the photos with captions, when they should ALL have captions from the IPTC description area.. I put in{iptcdescription} as before, so that should be correct. Tried it twice, and neither time came back with a notice.. just said images updates or something. So any ideas on what's causing that? Before, at least they all filled in properly until image 142 which is where they were just blank. Yes, I'm selecting ALL of the caption area from he bottom of the input area. They all get checked as well. Thanks for any input. Rick
8 2015-11-29 07:38:59
Re: About Page text all on LEFT side (2 replies, posted in Showkase Support)
Oh, I see. I'll try that out or use a basic page. If I use a basic page I'll format it myself.
Have a nice Sunday!!
9 2015-11-29 07:34:28
Re: Captions for Images problem (13 replies, posted in Showkase Support)
Thanks. That helps a lot and I'll try to update that info on my admin page or I'll contact Hostgator. I'll keep you posted.
10 2015-11-28 23:34:53
Topic: About Page text all on LEFT side (2 replies, posted in Showkase Support)
This is driving me crazy because I know there's an answer.
http://artwindows.com/1ShowK/about/
This is a link to the practice site I'm working on. I notice on my desktop and iPad that the text is only on the LEFT side of the page, and I can't find a way to open it up so it takes up more of the page. What am I missing? I'd be happy to even put another nice photo on the LEFT side area that's currently all nothing, but how do I get it into that area?
11 2015-11-28 23:14:53
Topic: Captions for Images problem (13 replies, posted in Showkase Support)
well, all has been going good with a couple of exceptions. I just realized that when I go to a gallery page and select IMAGES so that I can add the captions, etc, there's a major limitation.
Story:
I have a lot of photos in some of the galleries. For example, I have over 400 photos in one gallery. So I select ALL and I select CAPTION, and I add in {iptcdescription} so that it takes that description line in each file and adds it in. Well, if more than 142 photos in a gallery, then a yellow list of notices come up from 143 on, and says some kind of offset problem. I have a photo of it.
So, all of the captions correctly go into the files up to photo number 142, and then nothing goes in there. This was confirmed with 2 galleries I have with over 142 photos.
Same area, problem 2: I selected all of the _blank section, to either DO or UNDO the check mark, and another yellow list of notices comes up from image 166 on where it DOES NOT SELECT IT after you press UPDATE.
Are these known glitches? because , there doesn't appear to be a workaround for it.. I tried to select one by one, all the additional ones, but of course, then it's changing the original ones, which were ok, for some reason, even though they're not selected. It sort of messed it all up now. If this is the case, I won't be able to title all of my photos with my IPTC information which I've been working on for years. Anyway, please let me know if this is a known problem and IF it can be resolved easily. Thanks
12 2015-10-19 17:36:39
Re: Saving preset Gallery Settings (5 replies, posted in Showkase Support)
Thx Steve..
So when I delete that file, it will recreate itself once I make changes on an individual page, I assume? I found the list of default values on your config page in support.. so I can always quickly backtrack the 3 galleries I worked on, but I think I can handle deleting that file as long as I understand how it recreates itself, whether it's individual pages or just the "master" ..
I see where backing up that data file each time the site is worked on would be a good thing..
If I set up another site, can I copy that same file I'd be deleting above, and add it to that same location so the new site would have the same values for the galleries? or would that depend on whether I'm changing galleries individually or globally?
Steve, what is this list of NOTICE: Undefined Offset (with a number) ?
I get this huge list which comes up when I'm doing something on the site..dont' recall at the moment what I do when it comes up, but it's coming up each time I update something.. site or page I guess. I can email screenshot if you need it. Thanks..
13 2015-10-18 18:05:12
Re: Saving preset Gallery Settings (5 replies, posted in Showkase Support)
1)So is there away to get everything I worked on back to the default settings since I have them all mixed up now?
Is there away to have several masters in that theme current area? Thx
2) Is there a way to back up the default settings in that master before I start working on it? Actually, is there a way to go back to the defaults on anything I change in ShowKase? Good for playing around, and then being able to go back to defaults easily.
Thanks.. .enjoy your Sunday ! or whatever day it is there.. :) You're in England is it?
14 2015-10-18 16:22:16
Topic: Saving preset Gallery Settings (5 replies, posted in Showkase Support)
Steven,
Regarding the juicebox galleries, I'll have 6-10 galleries. I notice that the settings on each gallery are all different and I need to have a way to work on one gallery but apply all the changes to all galleries. Is this possible? It's impossible to test and make changes in one gallery just to go back through all 6 to fix them. The desktop version is great because all settings stay the same and I can make a preset template from my new settings. Also, I can capture settings by opening up a previous gallery with its settings. Thx. I have other questions but I'm trying to solve them first before bothering you at this point.
15 2015-10-17 13:38:38
Re: Showkase-Update 1.3.6 (12 replies, posted in Showkase Support)
Perfect.. Thx! Really helpful and this program is going to be just what I needed!
My plan. From what I can tell, is to recreate my old site, but keep the gallery section under a different setup section..like two different sites within the same domain. This will help me be able to get the look I want for each area since I generaly don't change much in my main site, but I more often just upload to the gallery and I would like a different layout to that. Not sure yet, but from what I can tell, I can do that.
16 2015-10-16 17:05:24
Re: Showkase-Update 1.3.6 (12 replies, posted in Showkase Support)
1) Ok.. I found my last JuiceboxPro download and found the jbcore folder.. finally, it's showing up in ShowKase but it's showing as 1.4.4.1 instead of 1.4.4.2 Is this a problem? I took it from the correct version folder.. Also, I only replaced the jbcore folder, nothing else. Am I supposed to put any other files from my app up onto the showkase folder?
2) Also, I hope I didn't mess things up when I went to Show Contents on the JB app on my iMac previously, and found the JBCore folder under Contents/Resources/template/jbcore and I ftp'd it up to replace the jbcore in my showkase /_viewers/Juicebox/jbcore
I haven't done enough testing to see if that did anything, but if you know it's going to mess up something later, I should fix that now. Sorry.. didn't quite understand where it was supposed to go. Once I found it, it worked as JB Pro, but per my Number 1 question above, it's showing the last version, not the 1.4.4.2 version..
Thanks.. I'm not that far along in anything where I can't just start over, so give me the bad news if it is bad news.. Better now than later.. Thanks a million.. Rick
17 2015-10-16 05:53:18
Re: Showkase-Update 1.3.6 (12 replies, posted in Showkase Support)
I just purchased Standard ShowKase because I own JuiceboxPRO.. I think I did what it said, but I still only see Juicebox LIGHT. When it says upload all files to server, well, then it sort of explains, IF you have juiceboxPro then just replace jbcore with the one from your PRO app on your computer. I did that, but still just says light.. Do I have to do more than just add jbcore on top of the one under juicebox on the ftp ? On my computer, I have 2 versions - light, and then Pro.. When I use the app, it's the PRO version.. but when I open the SHOW CONTENTS in the pro version, I look for the jbcore and it's under templates and that's what I'm trying to replace on top of jbcore on site. Why am I not getting my PRO on this.? Thanks.. I'm not adding another files.. do I have to do that too?
18 2015-10-15 23:15:10
Re: Hostgator.com my host company (5 replies, posted in Showkase Support)
I ran the test from your download folder.. Everything worked great! all Green.. So when I have a minute, I'm going to try this Showkase program.. From what I can tell, it's going to be a great option for me. I have huge galleries and no need for much of anything else except info pages and contact page.. etc. My photos sell my work. My website is so obsolete as far as SEO, and if I didn't get so much work from it I would've done this sooner.. But I've been too busy to deal with recreating my website. But with JuiceBox Pro which I own already, and a website builder like this which is made to work perfectly with Juicebox, my problems may be solved. My mind can't keep track of Dreamweaver anymore since I only change my website every few years.. However, I add photos often.. at least I will once this is all switched over. Thanks again for you help, and I'm looking forward to many new additions to Showkase as well as Juicebox, as the years go by. :) Rick
19 2015-10-15 13:15:21
Re: Hostgator.com my host company (5 replies, posted in Showkase Support)
Thanks! That's what I figured and I'd be surprised if it didn't work with them. I'll try the test later. Thanks again. Looking forward to this!
20 2015-10-15 02:03:19
Topic: Hostgator.com my host company (5 replies, posted in Showkase Support)
I chatted with them today to make sure showkase will work on their server. They say it's not on their list of supported software. Does that mean it won't work on their server? Thx.
21 2015-10-02 06:59:05
Topic: Purchasing Showkase options (1 replies, posted in Showkase Support)
I already own JuiceboxPro but I don't have simpleviewer. Do I need both or what's the difference between the two? I may buy Showkase pro but not sure best way of how to buy it for me.
Thx.