901

(6 replies, posted in Showkase Support)

@timlim

Please see my reply to your query in this forum thread.

902

(2 replies, posted in Showkase Support)

If none of your custom CSS seems to be taking effect in Firefox, try clearing your browser's cache before reloading your web page to ensure that Firefox is using the most recent versions of all your files.

903

(3 replies, posted in Showkase Support)

You could edit the generated HTML pages themselves to include a separator between the links. Such modifications would be lost if updating the pages via Showkase but if you do not have too many pages and do not plan to update existing pages too often, this may be a suitable workaround.

904

(1 replies, posted in Showkase Support)

As a Showkase Pro Bundle user, I have requested that you be sent a link to download Juicebox-Pro (which includes the installation file for JuiceboxBuilder-Pro).
The link should be sent to you soon.

905

(11 replies, posted in Showkase Support)

The font appears to render correctly in the body of the page (http://174.122.127.226/~petraluz/DE/uuraaleet//) but not in the nav area. See the last button on the nav.

In the UÜRÄALEËT link, the Ü and Ä characters seem to be rendered correctly but the Ë is not.
This looks like all your own code is correct (otherwise the Ü and Ä characters would be rendered incorrectly also) but there may be a deficiency in the font itself. (This is just an observation. I am not laying blame with the font itself as I do not know the reason for the problem.) Does the Ë character render correctly if used in the body of the page?

Also, on Windows machines in IE 7 and 9, even after installing the Intnl French version of the font, the French accents are not rendering properly: http://174.122.127.226/~petraluz/FR/

I have viewed your web page in IE9 on my Windows PC and the French accents are rendered correctly in IE9 (but not in IE7 or IE8 Browser Mode).
This forum thread seems to describe your scenario but it looks like you already implement the solution that is offered.
Unfortunately, I do not have a suitable workaround just now but I will ensure that the developers are aware of your post above.

906

(3 replies, posted in Showkase Support)

Showkase does not feature Lightbox-style functionality (and neither does Juicebox or SimpleViewer).

It is possible to open an image within a Juicebox gallery in a Lightbox-style pop-up window (please see this forum post for details) but you would need to create and upload this gallery manually (outside Showkase) and then embed it in a Showkase page.

907

(3 replies, posted in Showkase Support)

Ok, so randomizeImages makes obsolete the direct link function.
If a visitor want to share with a friend a picture and i have configure the juicybox to randomize mode it will never be the pictures the visitor wants to share in the link ...

That is correct. If you want to be able to link directly to a specific image in your gallery, please do not set randomizeImages="TRUE".

Maybe you will implement in a future version adding tags to the url instead of having mywebsite.com/#1 you will have mywebsite.com/#1-my-best-picture where "my best picture" is words of the picture title. Interesting for link sharing and search engines.

An option i would also like to have is to put my last upload pics at the top of my gallery, i know i can change order but when i upload multipe files it's boring to order them all :)

Thank you for posting these suggestions in the Feature Requests thread where they will not be overlooked.

908

(1 replies, posted in Showkase Support)

Can i change the theme or album or whatever so that they will fit automatically to the size of the browser?

So that it's not possible to scroll up / down when viewing the album?

No. Showkase was not designed to fit a browser window and resize dynamically like an individual Juicebox or SimpleViewer gallery does.

Your scrolling problem may be because your heading is taking up two lines and pushing the gallery down.
A gallery height adjustment is planned for the next Showkase release.

909

(5 replies, posted in Showkase Support)

Is it possible that Showkase doesn't like any special charakters in the password? Or is it with 50 charakters too long?

Showkase should be able to handle non-alphanumeric characters (but perhaps not control characters or extended characters such as accented letters).
I do not know what the maximum number of characters that Showkase can handle in a password but try a password with fewer than 50 characters to see if this helps.

910

(3 replies, posted in Showkase Support)

i've just buy the pro version of juicybox and i saw that when i activate the randomize option, url link doesnt refer to the good picture. May i do something wrong ?

When setting randomizeImages="TRUE", the images are ordered randomly when the gallery is initially displayed and the direct linking image numbers refer to the new order of the images reflecting the order of the thumbnails displayed in the gallery.

Is it possible to add tags in the url ? I only have #<number>.

Juicebox-Pro supports only the #<number> format for linking directly to individual images within a gallery when setting enableDirectLinks="TRUE".

Another question when i upload picture they always go to the bottom. But i would like to know if is it possible that the picture i upload go to the top of the library picture. To be seen first.

You can change the order of images in a gallery by dragging and dropping the thumbnails on the 'Images' tab.

911

(5 replies, posted in Showkase Support)

edit: Update: I tried to change the password with Internet Explorer and it works. Before i tried it with FireFox and it won't.
So my problem is solved now... I hope so...

OK. Thank you for letting us know.
If you run into any further problems, please post back but hopefully things will run smoothly for you now.

For others reading this post, please see this FAQ:
I lost my password, how can I reset it?

912

(2 replies, posted in Showkase Support)

As far as I am aware, there are no plans for a trial version of Showkase.

With regards to the money-back guarantee, please see this FAQ:
Can I try a trial version of Showkase?

For others reading this thread, the online 'Live Demo Admin' can be found on the Showkase - Demos web page.

913

(3 replies, posted in Showkase Support)

But there is no integrated security feature?

That is correct.

Is there something planed?

Not as far as I am aware.

It's also not possible to hide a album or? It should not be visible but accessable.

You could create a page (whether a basic page or a gallery) and then remove the link to that page from all other pages.
You would still be able to access the page itself directly via its own URL.

914

(3 replies, posted in Showkase Support)

* Can i make an Album like "2012" and below some other albums? So that the user can choose if they want to view the Photos of 2012 or 2013 and then they can choose an specific album? Because i have a lot of albums currently. And each year there will be like 30 or 40 new albums.

You could, for example, choose to have a Gallery Index page named '2012' and another Gallery Index page named '2013', with each index page containing as many galleries as you wish.

*Are there some restrictions about the amount of Albums?

No. You can include as many galleries as you like within a Showkase installation. The only limitation is that it is possible to have only one gallery per page.

*Can i make an album with password protection?

This can be achieved using .htaccess and .htpasswd files on your web server to protect individual pages (each of which is given a separate directory on your web server).

*What type of statistics are possible?

Google Analytics support will be included in the next version of Showkase.

*Are there Logfiles available?

Your server log files should hopefully provide you with any information you may require.

* Can i link to a specific album? I mean, currently i create an album in my CMS and then i post the link directly to the album on Facebook. So everybody can directly view the Photos and it's not necessary to browse through the different albums?

Yes. You can link directly to a gallery's web page within Showkase.

*Can i check or try some of these features on the demo sites?

Yes. Showkase Site Demos and a Live Demo Admin section (where you can try the Showkase admin interface) can be found here.

915

(6 replies, posted in Showkase Support)

@mbsteal2002

Please see my reply to your query in this forum thread.

916

(29 replies, posted in Showkase Support)

Could be switching browsers when I log in cause this issue - I'm using Safari and Chrome.

There should be no problem with either browser but I would recommend using only one browser per session.
Try using only a single browser to see this helps.

Also, have you tried all 3 possible modes for the upload module: HTML5, Flash and Basic?
Try changing the upload mode (using the links at the bottom-right of the upload module) to see if this makes a difference.

917

(11 replies, posted in Showkase Support)

That's great! Thank you for posting back to let me know.

918

(4 replies, posted in Showkase Support)

That would be wise. Otherwise, subsequent Showkase installations would exist within your first one and that would cause problems.
Whatever you do, please be sure to make a complete backup of your existing site first, just in case things go wrong at some stage in the process and you need to revert back to the way things currently are.

919

(9 replies, posted in Showkase Support)

Is there somewhere in the Showkase admin to do this? If not, do I add it via ftp somehow?  _themes > kosel > js ?

No. The <head> section of the Kosel theme can be found in the '_themes\kosel\pagetypes\layout.tpl' file.
Insert your Google Analytics code immediately before the closing </head> tag in this file.

920

(4 replies, posted in Showkase Support)

Or do I absolutely have to set up one site (e.g. the English version) at the root level, and make the other 2 sub-directories, (as in the live site/dev site examples in your support doc)?

If you would like a single Showkase installation to manage multiple sites, then the additional sites must be in subdirectories of the main site.
However, you could have multiple complete and separate Showkase installations on the same web server if you wish (as long as they are all on the same web domain within the Terms of Use).

If yes, do I have to fill in the Site > Site Settings > title (e.g. French) or is that optional

This is optional but recommended to notify you as to which site you are working on.

is there any way to create links in the Site Subhead field (under the logo)?

This is not possible within the Showkase interface but could be achieved by modifying the '_themes/theme/pagetypes/' template files.

921

(11 replies, posted in Showkase Support)

With regard to diacritics in Bebas Neue, please see this forum thread which should hopefully help in conjunction with the information in the Adding Custom Styles and Fonts section of the Showkase support pages.

922

(3 replies, posted in Showkase Support)

No, but if all three fields are empty, no text will be displayed on the Splash Page (other than the image count if splashShowImageCount="TRUE").

923

(3 replies, posted in Showkase Support)

Please make sure that you are using the latest versions of both Showkase (v1.0.1) and Juicebox-Pro (v1.2.0) in case any bugs that were present in earlier versions but have since been fixed are not contributing to your problem.
Instructions for upgrading Showkase can be found here.
Instructions for downloading the current version of Juicebox-Pro can be found here.

The Splash Page text should always be displayed (as long as splashButtonText, splashTitle and splashDescription are not empty) so that the user knows to click the text to view the gallery.
Please post the URL to the gallery embedded in your Showkase installation so that I can take a look and investigate further.
Thank you.

924

(12 replies, posted in Showkase Support)

Previously, under the Public_html folder existed two items: the Showkase directory folder which has my website, and another htaccess.html file.  To rectify my problem, I simply moved all of the files from the showkase directory, and dropped them back into my public_html directory.  I then deleted the directory labeled showkase altogether.

That is correct. To install Showkase to the root of your website, it is necessary to upload the contents of the 'showkase' folder (not the 'showkase' folder itself) to your server web root folder.

925

(12 replies, posted in Showkase Support)

I realise that you want Showkase to be installed in your root directory but have you tried installing Showkase to a folder of its own (e.g. the default setting of '/showkase/')? Are the same error messages displayed (i.e. are the problems directly related to trying to install Showkase to the root directory or more generally server-related)?