• Registered: 2013-03-08
  • Posts: 2

Topic: Showkase working randomly

Hi,

We are using Showkase pro and basically sometimes it works, sometimes it doesn't. Here are some problems we have met:

- Image deleted but still showing in the gallery on the site
- Blank page / Error 500 after updating/publishing in the admin, resulting the same on the site
- The galleries not showing up anymore on the site and coming back few hours later
- Updates taking time to show up on the site

It's all random because sometimes the system works fine, sometimes one of those errors would show up.

We have run sktest and all is fine.

Could you please advise?

Thanks

  • Registered: 2013-02-28
  • Posts: 113

Re: Showkase working randomly

Try refreshing/clearing your browser.

  • Registered: 2013-03-08
  • Posts: 2

Re: Showkase working randomly

Of course this was done every time and several times

  • Registered: 2012-12-16
  • Posts: 938

Re: Showkase working randomly

It sounds very much like an unstable server.
Check with your web host to see if they have been having problems recently with the server on which your Showkase installation is hosted.

The galleries not showing up anymore on the site and coming back few hours later

Please post the URL to your Showkase site and let me know which galleries might or might not be showing so that I can take a look.