Search options (Page 22 of 39)

If you delete the 'showkase/_data/themedata/boma/juicebox.xml' file, it will be recreated when you change the default settings in the 'Site -> Customize Viewers -> Juicebox-Pro' section.

You should be able to do that. As long as the versions of Showkase and Juicebox-Pro match, I expect it would work (but it would not be officially supported).
You are certainly free to try whatever you like but I would strongly advise that you work within the Showkase interface, within the realms of what Showkase was designed to do.
If Showkase ever changes the way things are handled internally, then this method might break, leaving you with a workflow that you may be used to but which no longer functions as you expect it to.

I would need more information to troubleshoot this. Please post the exact notice the next time you see it and let me know exactly what you were doing (or trying to do) what it happened.
As this is a notice (rather than a warning or an error), it is unlikely to actually affect your site but you should not be seeing such notices and it would be good to figure out where they are coming from. Thank you.

If you want to experiment with the Gallery Manager theme, I would recommend that you set up a second Showkase site in a completely separate folder to your original Showkase site (so that they do not interfere with each other).

The Gallery Manager theme is designed to manage galleries only. It is not designed as a complete web site theme (like Boma, Kosel and Maribo). As such, the Gallery Manager theme supports only Gallery pages and Gallery Index pages. It does not support About, Basic or Contact pages so as soon as you change to the Gallery Manager Theme, all About, Basic and Contact pages in your site will be hidden. You can always change back to a regular theme and all About, Basic and Contact pages will instantly be reinstated without having to recreate them.

Gallery pages within the Gallery Manager theme display only the gallery itself. No header, footer or other page content is displayed.

As each page within Showkase is given its own folder in the Showkase root, you can embed your Showkase-created Juicebox galleries into any other pages on your domain using the baseUrl method of embedding (with the baseUrl pointing towards the Gallery page's folder within the Showkase site).

The Gallery Manager theme is similar to svManager (an older gallery manager which has now been discontinued) so anyone migrating from svManager might find the Gallery Manager theme familiar and useful.
More about Showkase in relation to svManager can be found in the Converting from svManager support section.

Just a thought, but if you have two sites on your domain (a non-Showkase site and a Showkase site) and you have Juicebox galleries in both sites, you could set up a second Showkase site (in a different subdirectory on your domain, separate from your existing Showkase site) and use it under the Gallery Manager theme to manage the galleries within your non-Showkase site. The Gallery Manager theme creates full pages galleries (no header or footer) which can be viewed on their own or embedded into other web pages.
You could create and edit galleries online via the second Showkase interface and link directly to them or embed them within your non-Showkase site using the baseUrl method of embedding documented here.
As long as the two Showkase sites are in different folders, they will not interfere with each other.
I'm not sure if this is something that might be useful to you but I thought I'd mention it in case it helps.

@artwindows

Just follow the 'Installing a Pro Viewer' instructions here.

Once you replace the 'showkase/admin/plugins/juicebox/master/jbcore/' folder with your Pro version and re-publish your site, all Juicebox galleries within your site will become Pro (and all galleries subsequently created by Showkase or imported into Showkase will also be Pro).

$mailer->send(); calls the send() function on line 977 of the 'showkase/admin/plugins/contact/master/contactcore/class.phpmailer.php' file (PHPMailer). You would need to delve into the PHPMailer source code (or contact their own support) for more detailed information of exactly what the send() function does as we did not write this third-party library ourselves.

The $output variable from the 'contact.php' file is either the 'Optional Contact Form -> Success message' (if the email is sent successfully) or an appropriate error message (if the email is not sent successfully).

In the 'contact.php' file, try replacing:

    $mailer->send();
        $output = json_encode(array('type'=>'message', 'text' => $response));
        echo($output);

... with:

    $mailer->send();
} catch (phpmailerException $exc) {
    echo 'Mailer error: ' . $exc->errorMessage();

If the email is not sent successfully, then an error message generated by PHPMailer itself should be displayed on the screen.
This might give you some indication of what the problem is.

Not necessarily. It just means that they have not tested it themselves. There is too much software available in the world for any web host to have a comprehensive list of all that is compatible with their servers and keeping such a list up to date with all the latest versions would be quite a task.
As HostGator says themselves below their own list: http://support.hostgator.com/articles/p … g-software

However, we provide the Showkase Server Compatibility Test which you can download and run on your web server to check that it has all the features Showkase needs.
If all the tests pass OK, then you're good to go.
If any of the tests fail, all is not lost. There are troubleshooting tips on the test's support page and some issues can easily be fixed by simply tweaking some PHP configuration settings.

Worst case scenario, we also offer a 100% money-back guarantee, as noted in this FAQ:
Can I try a trial version of Showkase?

Please double-check your SMTP settings. The problem is much more likely to be related to your SMTP settings than anything like the location of your Showkase site/Contact page or your browser or internet connection.

Depending on your SMTP settings, you might need to set SMTPSecure to either 'ssl' or 'tls' by adding a line of code such as the following:

$mailer->SMTPSecure = 'ssl';

... or:

$mailer->SMTPSecure = 'tls';

You might also need to ensure that the 'From' address is a valid email address on your domain.
Try changing line 91 from:

$mailer->setFrom('mailer'.strstr($siteEmail, '@'), $userName);

... to:

$mailer->setFrom('your@email.address', $userName);

Hopefully, checking that all the required SMTP settings are being used and are correct will solve your problem.

Otherwise, I'm afraid you might not be able to use the Contact Form within Showkase on your web server.
As I mentioned earlier, the Contact Form within Showkase officially requires PHP mail support and other methods are not supported.

The Contact Form within Showkase requires PHP mail support on the web server. (This is noted in the Version History for v1.4.0.)
Unfortunately, the SMTP authentication method is not supported.
Showkase's 'contact.php' source file would need to be rewritten to handle a different method.

You could try the following but please note that it is untested and I cannot guarantee that it will work.

Open the 'showkase/admin/plugins/contact/master/contactcore/contact.php' file in a plain text editor and change line 21 from:

$mailer->isMail();

... to:

$mailer->isSMTP(); // Use SMTP authentication
$mailer->SMTPDebug = 2; // Enable SMTP class debug output mode (data and commands)
$mailer->SMTPAuth = true; // Use SMTP authentication
$mailer->Host = 'smtp.example.com'; // Set SMTP host
$mailer->Port = 25; // Set SMPT port
$mailer->Username = 'username'; // Set SMTP username
$mailer->Password = 'password'; // Set SMTP password

You will need to fill in your own unique SMTP details (as noted in the comments above). Please contact your web host if you are unsure what they should be.

Setting SMTPDebug might be helpful for debugging purposes (if you get any warnings or errors whilst testing) but if everything works OK, you can remove this from the code above.

Please note that the line number above refers to the current version of Showkase (v1.4.0.2).

I'm glad it worked.
Thanks for letting me know.

It's hard to tell whether this problem is directly related to Juicebox or to Showkase (or to neither).
Please let me know if you see the problem in any of our Showkase demo Juicebox gallery pages: http://www.showkase.net/demos/
... or any of the standalone demo Juicebox gallery pages: http://www.juicebox.net/demos/

Please let me know what Android device you use and what browsers (and version numbers) you see the problem in.

It might also help to see your own gallery which exhibits this problem so please post the URL to your gallery's web page.
This would allow me to check the exact version numbers of Juicebox and Showkase being used and to inspect the Juicebox configuration options being set in the gallery (such as what screen mode is being used, whether or not the Splash Page is displayed and if the gallery is in normal or expanded mode when the 'Open Image' button is clicked).

With a little more information, I should be able to investigate further.
Thank you.

You really need to click 'Publish' (after making any changes and clicking 'Update') in order for all web pages to be rebuilt and saved and to reflect the changes you have made.
Hopefully this will solve your problem.

What exactly are the warnings you've been seeing?
The forum software should allow you to include links in all but your very first post.