Topic: Resolved
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Showkase Support Forum → Showkase Support → Resolved
Thank you
Please note that when you request a support ticket via email, you can expect a reply within 2 business days (48 hours) or sooner.
I replied to your initial forum post within 1 hour and also offered to take a look at the files on your web server which would likely have helped with troubleshooting what is, unfortunately, not a simple problem.
Your screenshot has pointed me towards a couple of possible causes which I have posted in your other forum thread.
Hopefully my suggestions will help.
Showkase Support Forum → Showkase Support → Resolved
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