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I went with this latter suggestion because it seemed like a better workaround just because I won't have to worry about remembering to redo the code each time I update the site. It seems to be working fine (although unresponsively as you warned) now- thanks!

As I searched around through previous notes is where I found this way that you originally suggested back in March of 2015. I actually had forgotten about having this issue back then... until it happened again after this last Showkase update. Having said that, this appears to not be a new problem. Any chance that the developers will get to this anytime soon? Truly, I'm grateful that this works as an interim measure, but it would be much better if the videos did size responsively like the rest of the site.

Actually I think I found a note I created a long time back about removing some code referring to: fitVids.js     Does this still apply? If so, can you please direct me to where to locate it?

I'm getting a lot of hit and miss results on my Showcase site homepage (djphoto-video.com, as well as all of the other pages on the site. There are times where the Google Mobile Test says all is good and then minutes later it will say "Failed to Fetch the Requested URL". Not sure if the problem lays within Google's tester, the server or the Showkase/Juicebox website. I even get this response from an about us page without a gallery.

Please take a look at a couple pages http://djphoto-video.com/location/, http://djphoto-video.com/product/, http://djphoto-video.com/about-us/ and let me know if you have any idea where the problem may be.

Thanks!

Ultimately, updating the PHP at the host to 5.5 from 5.4 resolved this odd issue that was occurring. 

For those that read these support topics to either fix problems they are encountering or just for general future knowledge, I want to say that the level of support and dedication that Steven put into finding out where the problem stemmed from was outstanding!

Thanks for your time and help!

I reinstalled Showkase but still no change. I see what you are referring to as far as web safe names and you are correct, it was my oversight, but I see that Showkase automatically renamed them appropriately. Just in case though I went back and re-uploaded some correctly from the start- still no change.

I have tried using a different browser- same results. Also, all of the images in other galleries on the same website work fine. These problem images when uploaded to the other galleries though, still don't work. Not sure if I mentioned that the other day.

The images do not appear on the 'Images' tab within Showkase or on the "Sort" tab or anywhere. The only place they can be seen is if I go through FTP to the directory. I can see they are there in the images folder, thumbs folder, but not the "large" or "small" folders. The other photos that show on the site are in all of the folders- including the "large" and "small" folders. 

Is there anything with Juicebox that can or should be re-uploaded to the directory? The URL to the problem directory is: www.djphoto-video.com/people.

Steven, please let me know when you have grabbed the files so I can remove their access from directory- thx.