1 Topic by moonbabe666

(1 replies, posted in Showkase Support)

Hi folks. Hope you can help.
I purchased Showkase / SiimpleViewer / Juicebox back in 2015 and made a simple portfolio website to display my artwork. The site was listed on search engines and showed up no problem.  It was available online last year (and possibly this year but I can't quite recall).
   
However, yesterday I gave someone the web address so she could look at my artwork - something I did often - but she said she could not find it. So myself and a few friends also tried from different devices and browsers and sure enough, it has vanished! It is not even listed in search results anymore. I can understand a server 'gone down' but to be removed from search lists seems a bit odd is it not?

I also have it bookmarked on my pc. This link did take me to my site but now I get
"hmmm... can't reach this page. (website).co.uk's server IP adress could not be found.
Try:
Checking the connection
Checking the proxy, firewall, and DNS settings
ERR_NAME_NOT_RESOLVED"

Chances are it's probably me that has caused a problem as I'm not that tech-savvy, but I don't know.
Can someone please help me understand what has happened? I'd really, really appreciate it!
Many thanks.

Go to forum: Showkase Support

2 Reply by moonbabe666

(3 replies, posted in Showkase Support)

Thank you Steven for your prompt, which definitely does explain things very clearly (as you always do).

Thankfully it seems I have made the correct purchase/s after all! I didn't realise that SimpleViewer was flash-based so I will stick with my JuiceBox Pro.
And another thanks for your refund offer. I was about to buy Showkase Pro but fortunately, I decided to post my queries in the forum first.

Also, I found my JuiceboxBuilder! It was in the zip file. I didn't install it because I didn't need it at the time. But, after experimenting with Showkase/Juicebox and learning more, I have decided I'd like to try JBBuilder, especially because it does watermarks.

So all in all, I am a happy customer.
But there's no doubt I shall return to the forum pretty soon when I attempt to upload my new files!!
Cheers.

Go to forum: Showkase Support

3 Topic by moonbabe666

(3 replies, posted in Showkase Support)

Hi SK team!
As my topic suggests, I am a wee bit confused about my ShowKase (etc) purchases.
1) First I bought ShowKase Standard ($45 dollars - around £30 gbp).
2) Next I upgraded to Juicebox Pro ($54 dollars - around £35 gbp).

Now I am thinking I did the wrong thing: I should have bought ShowKase Pro instead (because that's exactly what I intend to do!)

If I purchase ShowKase Pro, does it mean I have basically wasted my money buying JuiceBox Pro? Or are previous purchases taken into consideration when buying / upgrading to pro? Or is each item sold individually - which starts to get a bit pricey. (So far I have spent around £65 gbp ($99) and there's still more to buy!).

For example:-
The info on the 'Buy Now' page shows two prices (in dollars): 45 dollars (£30 gbp) for SK Standard and 95 dollars (£62.00) SK Pro. I assume these prices are for buying outright either one or the other.

However, if I have already paid for SK Standard should the upgrade to Pro not be slightly less than the on-screen price? Maybe I have misread the info.
Like I said, I do intend to buy SK Pro soon - just wanted to fully understand the pricing.
So far I have spent around £65 gbp ($99).


And while I am here..
How do I obtain JuiceboxBuilder? I can't find a download link. 
Is it available in Lite / Pro versions? If so, what is the difference?
Does it cost or is it free of charge?

I think that's it for now. Sorry for all the questions - but thanks for reading!

Go to forum: Showkase Support

4 Reply by moonbabe666

(3 replies, posted in Showkase Support)

Thank you Steven. I think I get it! So it really does no harm to show a 'written' email?

I hope you don't mind but while I am here, I'd like to ask if there is a help section specifically for setting up the Contact page (other than the user guide)? Something more in-depth maybe? Or for beginners!
Again, I thank you - especially for your rapid response!

I must also add that I intend to upgrade to Juicebox Pro this week. It's just what I need!

Go to forum: Showkase Support

5 Topic by moonbabe666

(3 replies, posted in Showkase Support)

Hi,
I'm in the process of creating my website using Showkase. (Btw, thank you for a wonderful program! My site is evolving slowly but surely.)

I have one issue so far: the email address is visible on the Contact page, even though I ticked the box to hide it. I have also checked it out from a pc at work and there it is - full email address.
How can I hide/disguise it but still keep the link?
Please note, I have only typed the email so far. I have still to setup/configure the rest but that's another bridge I have to cross!
Thanks again.

Go to forum: Showkase Support

6 Topic by moonbabe666

(1 replies, posted in Showkase Support)

Firstly - thanks to Steven. I purchased Showkase Standard today!

I already have a website of my artwork (carol-lynn-penny) at (co.uk). Right now it's a test layout which I'm not entirely happy with. That's why I got Showkase. I want to start afresh.

Anyhoo, using ftp, I deleted everything from my site - except for index.html. (I was under the impression that it was not a good idea to remove this file.)

I followed instructions for unzipping and uploading the Showkase files to the root folder.
However, when viewed (Internet Explorer), the original index page was all I could see but in basic form ie. minus pics, background etc.

I don't know how to "Browse to .....example.com/admin/ and click the 'Setup' button to run the installer." 
Should I have removed my original index page? There is no mention of deleting original site files, so I just guessed it would be easier because I plan to start afresh anyway.

In all honesty, I'm a bit lost as to how to get started!
When I realised I was having problems, I thought it best to upload the original site files again and seek help!! I feel like a proper fool!
Thanks in advance.

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7 Topic by moonbabe666

(1 replies, posted in Showkase Support)

Hi. I have a simple but important question!
I'd like to buy ShowKase Standard but the price onsite is in dollars only.
How do I buy using British pounds £?
Thanks

Go to forum: Showkase Support