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Showkase Support Forum → Posts by Steven @ Showkase
Try adding the following code to your theme's 'custom.css' file. For example, if you are using the Kosel theme, edit the 'showkase/_themes/kosel/css/custom.css' file.
.type-galleryindex .content {
min-height: 600px;
}(You might need to clear your browser's cache before reloading your web site after making the change.)
Showkase can be purchased as Showkase-Standard (which comes with Juicebox-Lite and SimpleViewer-Standard, the free versions of the image viewers) or Showkase-Pro (which comes with Juicebox-Pro and SimpleViewer-Pro).
The only difference between Showkase-Standard and Showkase-Pro is the bundled viewers.
For example, if you were to purchase Showkase-Standard, Juicebox-Pro and SimpleViewer-Pro, you could integrate the Pro viewers into Showkase following the instructions here and you would essentially have Showkase-Pro.
When you purchase Showkase-Standard, you get a download link for only Showkase.
When you purchase Showkjase-Pro, you get separate download links for Showkase, Juicebox-Pro and SimpleViewer-Pro.
Purchasing Showkase-Pro is less expensive than purchasing Showkase-Standard, Juicebox-Pro and SimpleViewer-Pro.
However, if you have no need for SimpleViewer-Pro (the Flash image viewer), then purchasing Showkase-Standard and Juicebox-Pro separately (as you have done) is less expensive than purchasing Showkase-Pro.
If you want SimpleViewer-Pro, too, then the best option would for you to purchase Showkase-Pro and for us to refund you in full for your Showkase-Standard and Juicebox-Pro purchases. If you would like to do this, then please let me know and I will send you an email with further information.
If you do not want SimpleViewer-Pro, then there is no benefit in purchasing Showkase-Pro and you can just use your Juicebox-Pro files within Showkase.
How do I obtain JuiceboxBuilder?
JuiceboxBuilder-Lite comes bundled inside the Juicebox-Lite zip package and features only the Lite configuration options in its interface.
JuiceboxBuilder-Pro comes bundled inside the Juicebox-Pro zip package and features all Lite and Pro configuration options.
Juicebox-Lite and JuiceboxBuilder-Lite are free so you can download the Juicebox-Lite zip package from here and try it now.
I hope this helps to clarify things.
i tried clearing browser history and it seems to work.
This suggests that the publishing (on the web server) might actually be actually working fine but that you are not always able to see the results (without first clearing your browser's cache).
Try using a different browser (Chrome, Firefox, Internet Explorer, Opera, Safari) to see if this makes a difference.
I'm certainly still willing to take a look at the setup on your web server (it might help) so I have sent you an email so that you can provide me with your login details.
Thank you.
however, i cannot get my page to update now.
Do you see any error messages or any sign that things are not working as they should? If so, please let me know what they are.
It continues to show the old images, even though I've tried updating / and publishing multiple times.
Try clearing your browser's cache before reloading your web site to ensure that your browser is using and displaying the most recent versions of your pages.
It also seems to be running slower than normal.
Showkase runs on your web server so any drop in performance could be due to web server issues.
Please contact your web host to see if they have been experiencing any issues recently which might be contributing to your problems. (They might have a 'server status' page on their web site which informs users of any problems they might currently be having.)
I'm a very basic user, I read that I could run a compatibility test to identify the issue, but I read the instructions and could not figure out how to do that.
Instructions for downloading and running the Server Compatibility Test can be found here. Please let me know which step you get stuck on and I'll try to help you out further.
If you are not already using the most recent version of Showkase (v1.3.6), you might like to try upgrading it to see if this helps. Full upgrading instructions can be found here.
If you continue to experience difficulties, then I would be happy to help further but I would need access to your web server and Showkase site.
If you are agreeable to this, then please let me know and I will send you a message with an email address where you can forward your FTP and Showkase login details to me. Thank you.
That's great!
Thank you for posting back to let me know.
I'm glad you've been able to resolve your problem. Thank you for letting me know.
For others reading this thread and experiencing a similar issue, a regular <a> tag (such as the one below) will work fine when you enter it in the Showkase editor as long as you are in source mode (by clicking the 'Source' button on the editor's toolbar) to tell Showkase that you are entering HTML code rather than just plain text.
<a href="http://www.example.com/index.html">Click here.</a>That worked out great. Thank you!
You're welcome!
Now if you can just tell me how to make better art for my site :)
Unfortunately, that's not something I can help you with! :(
Using the Library to store an image and the Image icon in the editor to include the image in a page is probably the best option (whether you use the image as a link or not) to include an image in any page type that does not display images by default. No manual coding is required and Showkase automatically deals with the image sizing (dynamically resizing the image if necessary when the browser window is resized) by adding class="sk-auto-height" to the <img> tag.
I'm not sure how you entered the image links originally but one possible way (without the need for any manual coding) would be as follows:
(1) Upload the image you want to use to the Library ('Library -> Upload').
(2) Create your page (where the link is going to go).
(3) Click the 'Image' button on the Showkase editor's toolbar (the first icon to the right of the bullet point icons).
(4) In the pop-up 'Image Properties' window, click the 'Browse library' button to select the image you want to use.
(5) Set the dimensions for the image (if necessary) on the 'Image Info' tab.
(6) Click the 'Link' tab and set the 'URL' and 'Target' for the link.
(7) Click 'OK'.
Alternatively, you could just click the 'Source' button on the Showkase editor's toolbar to enter source mode and type in the RAW html code for your image link which might look something like this:
<a href="/showkase/gallery/index.html" target="_self"><img src="/showkase/_library/files/img_0001.jpg" height="400" width="600" alt="image" /></a>Would it matter if my Showkase-Pro build was out dated?No. This wouldn't make a difference. Whatever you were able to do with your version of Showkase a year ago, you can still do now.
However, you might like to upgrade your site to the current version of Showkase (v1.3.6) by following the instructions here.
(Upgrades are free within the same major version number.)
(1) This is still not possible. In the Kosel theme, submenu entries are present only on the pages to which they are relevant.
For example, the "Bio / Exhibits Reviews / Interviews Studio" links are only present on the "About the Artist" page.
If you are on the "Abstract Work" page, then the "Bio / Exhibits Reviews / Interviews Studio" links are not part of the current page so there is no way to display them when hovering over "About the Artist".
Showkase would need to be modified so that all submenu entries are always present in all pages and that relevant ones are visible only when the corresponding main menu entries are hovered over.
This would be difficult to achieve (In-depth knowledge of the Showkase source code would be required.)
If you like, you could post this as a suggestion for a future version of Showkase in the Feature Requests forum thread.
This keeps all the ideas together and ensures that they are not overlooked by the developers.
A possible workaround would be to use the Boma theme (which uses a side menu rather than a top menu) and select 'Show all subnav' (in the 'Site -> Customize Theme -> Navigation' section) so that all submenu entries are always visible.
(2) Select 'Enable direct links' in a Juicebox gallery page's 'General' section and you will be able to use URLs such as http://www.example.com/showkase/gallery/#2 to link directly to individual images within the gallery. (The number after the # in the URL refers to the image number in the gallery.)
Please see the General section of the Juicebox Config Options page for a short description of the enableDirectLinks option.
I think I get it! So it really does no harm to show a 'written' email?
That's correct. Your email address is not visible to web crawlers and spam bots as plain text.
I hope you don't mind but while I am here, I'd like to ask if there is a help section specifically for setting up the Contact page (other than the user guide)?
We have only the online support documentation here but if you have a query that you cannot find answers to, just post a new forum topic and I'll do my best to help you out.
Unfortunately, this might be difficult to achieve as Showkase was not designed with this in mind.
The height of the body content container is determined by the amount of content within it. The body content container's height is not fixed and, therefore, its content cannot be expanded to fill the area.
You should be able to set a fixed height for the body content container via CSS, though.
You can add custom CSS to your Showkase site by following the instructions in the Adding Custom Styles and Fonts support section.
The classes you might need to add rules to are 'page-body' and 'body-content'.
Knowing the container's height, you can then set an appropriate line height.
I hope this points you in the right direction.
If you select the 'Hide email address' checkbox, then even though your email address is visible to humans in the text displayed by the browser, it will be obfuscated in the source code of the page which is what web crawlers and spam bots see.
For example, if your email address is 'email@address.com' and you view the source of the page in a browser (for example 'Tools -> Web Developer -> Page Source' or 'Right-click page -> View Page Source' in Firefox), then you will see the following:
<p class="email">
Email: <script type="text/javascript">eval(unescape('%64%6f%63%75%6d%65%6e%74%2e%77%72%69%74%65%28%27%3c%61%20%68%72%65%66%3d%22%6d%61%69%6c%74%6f%3a%65%6d%61%69%6c%40%61%64%64%72%65%73%73%2e%63%6f%6d%22%20%63%6c%61%73%73%3d%22%65%6d%61%69%6c%22%20%74%69%74%6c%65%3d%22%45%6d%61%69%6c%22%3e%65%6d%61%69%6c%40%61%64%64%72%65%73%73%2e%63%6f%6d%3c%2f%61%3e%27%29%3b'))</script>
</p>I hope this helps to explain how the email obfuscation works.
You're welcome!
You can change the rollover text on the Juicebox Button Bar icons (including the Shopping Cart icon) using the languageList configuration option. Please see here for details.
To use the text 'Buy this Item' (instead of the default text 'Buy this Image') in all Juicebox galleries, go to 'Site -> Customize Viewers -> Edit (Juicebox-Pro)' and in the 'Gallery Lite Options', use the following as your languageList entry.
Show Thumbnails|Hide Thumbnails|Expand Gallery|Close Gallery|Open Image in New Window|Images|Next Image|Previous Image|Play Audio|Pause Audio|Show Information|Hide Information|Start AutoPlay|Stop AutoPlay|AutoPlay ON|AutoPlay OFF|Go Back|Buy this Item|Share on Facebook|Share on Twitter|Share on Google+|Share on Pinterest|Share on Tumblr|ofI tried SFTPing using FileZilla and get a lot of errors in the transfer...
If you are getting errors during FTP, then this could certainly cause problems.
Try re-uploading any files that failed to transfer successfully first time around or upload the Showkase zip file directly to your web server and unzip it from within your web hosting's online cPanel (an alternative to unzipping the file on your computer and then uploading all the individual files separately via FTP). As long as the zip file uploads completely, once you unzip it on your server, there should be no issues with corrupt or missing files.
If the Showkase Server Compatibility Test passes, then there is unlikely to be any problem with sessions variables and if you are already running another instance of Showkase on the same server, then the problem may just due to the uploading of the files. Hopefully unzipping the Showkase zip file on your server will help.
If you have unzipped the contents of the Showkase package to your root directory (and want your Showkase home page to be accessible in your root directory), then you will need to remove or rename your 'index.html' file.
If someone enters a path to a directory in a browser's address bar (without explicitly specifying a file name), the web server will usually look for a file named 'index.html' and display it.
Therefore, if you go to your root directory just now in a browser (http://your_domain.co.uk/), you will see your 'index.html' page.
If you remove the 'index.html' page (or rename it to something like 'index_old.html'), then Showkase's 'index.php' file should be the next default filename searched for and used.
Alternatively, you can go straight to the Showkase 'index.php' file by entering the following into your browser's address bar: http://your_domain.co.uk/index.php
... but you will still need to remove or rename your 'index.html' file to ensure that visitors to your web site see your Showkase site and not the existing 'index.html' page.
Just go directly to http://your_domain.co.uk/index.php in a browser and this should get you started.
You can then follow the Getting Started instructions here.
I hope this helps.
It is not possible to change the currency during purchase (to actually pay in GBP) but you can still use a UK debit or credit card to buy Showkase. Your card issuer will convert the amount to GBP for you (please check with them for their current rates) and they may, or may not, charge a non-sterling transaction fee (again, please check with them to be sure). Some may charge a flat fee of around £1.50, others may charge a percentage of the transaction and others may not charge at all. It really depends on your card issuer and their own terms and conditions.
Please check your email. I have sent you a message.
Thank you.
Please check that the Showkase files have been uploaded to the correct location on your web server and make sure that they have permissions that are not too restrictive. Default permissions of 755 for folders and 644 for files should be fine.
If this does not help, then I might need access to your web server to see exactly what is going on so if you'd like me to take a look at the files on your server, please let me know and I will send you an email where you can send me your FTP login details.
For others reading this thread, instructions for upgrading Showkase can be found here.
Yes, indeed. It does boil down to being a trade-off between using the Splash Page or displaying the gallery (in place of the Splash Page) and having the ability to use direct links.
Personally, I might be inclined to stick with the Splash Page but only you can decide which is more important in your own web site.
Unfortunately, playAudioOnLoad is not supported on iOS or Android devices. (This is noted in the short description of the configuration option here.) Users must tap the Audio Button to start the audio playing.
Juicebox uses the browser's own native ability to play audio using the HTML Audio Element.
I cannot be sure but maybe the web sites that you have visited that have audio playing automatically use a third-party audio player.
If the Splash Page is used (which it will be by default in Small Screen Mode on mobile devices), then it will be displayed instead of the image specified by the direct link.
If you like, you could set the Splash Page to never be used by setting showSplashPage="NEVER" (in the 'Splash Page' section).
Alternatively, you could instruct Juicebox to always use Large Screen Mode (which does not use the Splash Page by default) on all devices and in all browsers by setting screenMode="LARGE" (in the 'General' section).
The direct link should work in both these cases above.
I'm glad you've figured it out.
If it happens again, check the permissions on the folders ('System -> Files') in case they are somehow too restrictive resulting in Showkase being unable to move, rename or delete them if necessary (for example when renaming a page or moving a page to the trash).
You're welcome!
I'm glad it worked for you.
Showkase Support Forum → Posts by Steven @ Showkase
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