Topic: Email Support [SOLVED]
I purchased Showkase Pro bundle. When I click on email support nothing happens.
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Showkase Support Forum → Showkase Support → Email Support [SOLVED]
I purchased Showkase Pro bundle. When I click on email support nothing happens.
The "email us" link in the Support Overview is a 'mailto' link.
A 'mailto' link will open your computer's default email program and start an email to the specified email address.
If you do not use an email program (such as Outlook or Thunderbird) on your computer and, instead, use webmail (via a browser interface), then nothing will happen when you click on a 'mailto' link.
The email address for email support is showkase@simpleviewer.net. It can be seen in the browser's status bar when you hover over the "email us" link. You can also right-click the link and select 'Copy Email Address' which you can then paste into a new email to send to us. Alternatively, you can post any queries you have here and I'll do my best to help you out.
Thank you, my default email was wrong. I fixed it and the link works fine.
I'm glad you've been able to sort out your default email program.
Thank you for letting me know.
Showkase Support Forum → Showkase Support → Email Support [SOLVED]
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