• bNj
  • Member
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  • Registered: 2013-02-05
  • Posts: 12

Topic: Juicebox Pro upgrade not working [SOLVED]

Hello,

i've just install the new version of Showkase and upgrade my Juicebox to pro by replacing the folder in the admin folder.
I see in Site > Customize Viewers the right version : Juicebox-Pro 1.5.0.
But i try to rebuild, republish my gallery, i still see the branding logo and i'm not able to set the pro options.
What can i do to activate the pro features ?

Thanks for your help !

  • Registered: 2012-12-16
  • Posts: 938

Re: Juicebox Pro upgrade not working [SOLVED]

As long as you are following the Install a Pro Viewer instructions, all your Juicebox galleries should be upgraded successfully.
After republishing your site, try clearing your browser's cache to ensure that your browser uses the most recent versions of your gallery files.
If you like, please post the URL to your gallery's web page so that I can take a look. I'll report back to let you know what I see (Juicebox-Lite or Juicebox-Pro) and if I find anything odd with your Showkase installation.

Incidentally, if you have Showkase-Pro (rather than Showkase-Standard), then you might like to try upgrading Showkase-Pro itself. The current version of Showkase-Pro (v1.6.1) comes bundled with the latest version of Juicebox-Pro (v1.5.1).

  • bNj
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  • Registered: 2013-02-05
  • Posts: 12

Re: Juicebox Pro upgrade not working [SOLVED]

Thanks for your help Steven, it was a browser cache issue !

  • Registered: 2012-12-16
  • Posts: 938

Re: Juicebox Pro upgrade not working [SOLVED]

I'm glad it was an easy fix!
Thank you for letting me know.