1 Topic by mk (edited by mk 2016-01-14 21:20:03)

  • mk
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Topic: Showkase for second domain [SOLVED]

Hi there.
Today I purchased second Showkase for my another domain.  Both domains are on the same host for multiple sites.
I created first page (JuiceBox) for my second domain and added index.php and showkaseconfig.ini in the main folder but when you go to the site itself to view it by typing its address it redirects to the Showkase Admin login.
I've contacted my hosting and they told me that most likely it has something to do with configuration in the Showkase because my second domain is not a main folder but subfolder.
For now I renamed the index.php so it would not take to admin login in case someone stumbles across my site before it starts working.
Could you please help me reconfigure it to have it look for the index.php in subfolder?
Thank you!

  • Registered: 2012-12-16
  • Posts: 950

Re: Showkase for second domain [SOLVED]

Check the paths in the 'showkaseconfig.ini' file to see if they look OK.
This might give you a clue as to the cause of the problem.
You could try running 'System -> Setup' on the site again before copying the 'index.php' and 'showkaseconfig.ini' files once more.

It might help if I could see the structure of your web site so, if possible, please upload a screenshot somewhere showing the location of your Showkase site and where you are copying the 'index.php' and 'showkaseconfig.ini' files to.

Also, if you like, I would be happy to investigate further but I would need access to your web server and Showkase site.
If you are agreeable to this, then please let me know and I will send you a message with an email address where you can forward your FTP and Showkase login details to me. Thank you.

3 Reply by mk (edited by mk 2016-01-14 23:05:54)

  • mk
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Re: Showkase for second domain [SOLVED]

Steven, thank you for your reply.

Let's try by looking at the structure first.  I have two domains makimg.com and marinakrasnovid.com on multisite hosting.

marinakrasnovid.com is a subfolder and that's where I copied all the showkase files to.  I contacted hosting support and they checked all the technical aspects and told me that from the technical point of view on their part everything looks fine. 

I uploaded a showkase.jpg showing the structure under marinakrasnovid.com.  Otherwise I don't know how else to provide you a link for it since it won't allow links here.

4 Reply by mk

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Re: Showkase for second domain [SOLVED]

Is there anyway someone can help me please?

  • Registered: 2012-12-16
  • Posts: 950

Re: Showkase for second domain [SOLVED]

Thank you for the screenshot.

One thing I notice is that your web server might not be set up with a correct MIME type for .ini files.
When I visit the 'showkaseconfig.ini' file in one of our own demo galleries, the browser displays the contents of the file.
However, when I visit your own 'showkaseconfig.ini' file, the browser does not display the contents of the file but offers to download the file instead.
This might somehow be preventing Showkase from being able to read the file.
Please check that your web server has a MIME type set correctly for .ini files.

Also, when trying to view your 'index.php' file, there is a warning and fatal error regarding the location of the 'controller.php' file (which is located in the 'admin/classes/' directory.)
From your screenshot, the file size of your 'index.php' file is 397 bytes.
The 'index.php' file that should be copied to the root directory along with the 'showkaseconfig.ini' file (from the instructions in this link) should be 7,607 bytes.
Please try re-uploading your 'index.php' file (from the Showkase zip package) to your web server in case something happened during the initial upload resulting in an incomplete or corrupt file.

As the same problem seems to happen within the marinakrasnovid directory as well as outside it, the problem does not seem to be isolated to the home page redirection. Take a full backup of your existing second site and then try re-installing Showkase (in the same location) to ensure that all required core files are present and correct.

Hopefully one of the suggestions above will help.

6 Reply by mk

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Re: Showkase for second domain [SOLVED]

Steven, thank you for your explanations.

another website makimg.com is working just fine on the same server.  I checked all the paths in the ini file and they are all fine.

Also, because I made only one page to test different themes I deleted everything from marinakrasnovid folder and uploaded everything again (including unzipping them again).  It still does not work.

  • Registered: 2012-12-16
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Re: Showkase for second domain [SOLVED]

Thank you for your message. Correspondence continued via email.

Edit:
Problem solved via email.

For other users reading this thread and experiencing similar issues, things to check (in addition to the notes above) would be:
(1) Check that your Showkase site has at least one page visible in the navigation menu (via 'Show in Nav' checkbox).
(2) Check that forwarding rules for domains point towards correct locations.