• Registered: 2023-03-23
  • Posts: 1

Topic: images add not showing on web

hi.  i tried searching for this topic, but couldn't find the same problem.  if there is a thread, please direct me to it.
i updated two pages yesterday (added images and changed some text to a juicebox page) and the first page went fine and the changes were visible after i hit publish.  i uploaded new images to another page and saved them, but they don't show up when i publish them.  i repeated the process a few times and deleted and reloaded the images and i still cant get them to show up when i publish the page.  when i log in to the admin, the images are there.    i just can't seem to get them to publish to the page.
any help would be appreciated.

  • Registered: 2012-12-16
  • Posts: 938

Re: images add not showing on web

It sounds like a caching problem: either client side (in your browser) or server side.
Caching can be very useful but it can also be a hindrance when developing a web site.

First of all, try completely clearing your browser's cache before reloading your gallery's web page to ensure that your browser is using the latest versions of all the files fresh from your web server (instead of older, cached versions).
Alternatively, try viewing your gallery's web page using a different browser (one that you have not used to view your gallery's web page before): Chrome, Edge, Firefox, Opera or Safari.

There is a chance that your web host uses server-side caching and even though Showkase is updating the files on your website, older versions of those file could still be served to browsers for a certain amount of time.

I have an account with a web host that uses Varnish server caching. After I upload a new version of a file to my web server, the new version is not seen (and the old version is still served) for about 20 minutes afterwards. For this reason, I have Varnish disabled.

Ask your web host if they have server-side caching enabled on your hosting account and, if so, ask if they could disable it.

If neither of the suggestions above help, then please post the link to your gallery's web page and let me know what you see and what you expect to see.
I'll take a look myself, let you know what I see and hopefully figure out what the problem is.
Thank you.

  • Registered: 2020-06-19
  • Posts: 16

Re: images add not showing on web

If I may chip in.

If you use Safari and activate develop mode, there is a menu option to Empty caches which saves a heck of a lot of time when building a website. Although I generally use Chrome day to day, I have Safari open all the time, exclusively for that.

If you don't see the Develop menu in the menu bar, choose Safari > Settings, click Advanced, then select “Show Develop menu in menu bar”.