• Registered: 2015-01-03
  • Posts: 2

Topic: New Juicebox import does not show on index page

I've got both Juicebox Pro and Showkase Standard and have been busy converting hundreds of my father-in-law's 35mm slides to digital, and then creating Juicebox galleries and importing them into my Showkase site for him. The first two went without a hitch, but after importing the 3rd one, I notice it does not show up as a link on the left when you navigate to the home page. If I type in the URL manually, it works, and also then displays a link on the left. Any ideas on what went wrong? If you need the public URL or anything else just let me know, thanks!

DM

  • Registered: 2012-12-16
  • Posts: 940

Re: New Juicebox import does not show on index page

It sounds like the import action has worked OK but that your browser is caching and displaying an older versions of your web page.
After importing and publishing, rather than typing in the URL manually, just try reloading the web page by pressing Ctrl+F5.
If this does not work, try clearing your browser's cache before reloading the web page.
Hopefully this will help.

  • Registered: 2015-01-03
  • Posts: 2

Re: New Juicebox import does not show on index page

Sorry, I should have mentioned that I did refresh and cleared the cache, also tried a different browser (same machine), and a new machine, all had the same problem. What I did find is that the first two galleries, which were imported at the same time, had their respective index.html files edited correctly, but the 3rd gallery, imported alone after the first two, did not. The two existing galleries were missing the list item for the new gallery. I have added it manually now, but I have dozens of galleries to import so I really hope this can get figured out!

  • Registered: 2012-12-16
  • Posts: 940

Re: New Juicebox import does not show on index page

If I type in the URL manually, it works, and also then displays a link on the left.

If you can type in the URL manually and it works, then it would appear that the files are on your web server and the import has worked successfully.

What I did find is that the first two galleries, which were imported at the same time, had their respective index.html files edited correctly, but the 3rd gallery, imported alone after the first two, did not.

I do not think that this is relevant. The gallery's 'index.html' page is not required (or used) when importing a gallery. You can import a Juicebox gallery without an 'index.html' page even being present. It is simply a page (created by JuiceboxBuilder) into which the gallery is embedded so that the gallery can be displayed on a page of its own. When importing a gallery, Showkase embeds the gallery into a new Showkase gallery page.

I still think the problem may be due to browser caching.
If you want to test this out, then import a gallery, click 'Publish' and let me know the name of the gallery page (and the URL to your Showkase site's home page) and I will let you know what I see (whether or not the gallery page is listed in the navigation menu).