1 Topic by Kim

(1 replies, posted in Showkase Support)

FIXED IT NEVER MIND

I don't update my website often enough so when I return to do that it takes me a while to reconnect with all the proper ways to work with the programs. I am working with both Juicebox Builder Pro and ShowKase.

Last night I used a FTP program to download my complete website to my desktop to work on 1 specific gallery. I opened that gallery in Juicebox Builder Pro and added 5 images. Added titles, captions, and then reordered the images putting the new ones at the beginning of the order. Then I saved the gallery and uploaded the gallery folder to my server. I can see all of the new images I added to the gallery. I've double checked on my desktop, my iPhone, and a second computer. All my adds are there online.

However I somehow seem to have unknowingly changed a setting somewhere as I was tinkering around with everything. Things aren't displaying as they were before I made these changes. Only the gallery I changed make the site look different.

Link  One shows how the site displays now, which is just how it did before:
http://www.kimlindaberry.com/showkase/

Link Two shows how things look when I select the revise gallery. See how the list of other galleries are not visible now on the left: http://www.kimlindaberry.com/showkase/d … al-prints/

Link Three shows how the other galleries display when selected: As you can see the list of other galleries reappears just like as seen in Link One: http://www.kimlindaberry.com/showkase/westing/

I've tried to use ShowKase to correct the problem but I'm just not getting it. What did I do and where do I go to fix it?

Something else is acting strange that I can't figure out. If I open ShowKase and then open that specific gallery and go to edit it an old version of it shows up and all the new images are gone. This is crazy.

Should I only be adding new images in ShowKase and now using JuiceBoc Builder Pro to do my changes?

I'd just like to make everything display consistently and correctly for each gallery.

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2 Topic by Kim

(1 replies, posted in Showkase Support)

I have one domain setup with ShowKase on a Host Server. I have just purchased a second domain and want to set it up with the same hosting provider and I'd like to use ShowKase to build that site too.

Both domains fall under my one hosting agreement. Can I install ShowKase on that 2nd domain space and do I need to purchase a second license to do so?

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3 Reply by Kim

(13 replies, posted in Showkase Support)

Migration of my website is nearly done. A few tweaks and it will almost be as good as new. A couple more questions though.

#1. For some reason all of my galleries now have a JUICEBOX link displayed in the bottom right corner on them. I know they were not in the previous version of my website so now I'd like to find where to turn that off? I've looked but can seem to find that feature.

#2. I guess since I upgraded to a new MacBook Pro M1 running macOS 12.5 Monterey my Juicebox. Pro is broken. When I try to open it I get a message to contact the developer.  That makes it kind of inconvenient when trying to create new galleries to add to my site. Is a new upgrade or fix available? As far as I can tell I already have the most recent version.

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4 Reply by Kim

(13 replies, posted in Showkase Support)

Steven @ Showkase wrote:

Hi.

Unfortunately, I have no experience with IONOS but a (correctly configured) Linux server running PHP 8.1 should be absolutely fine for Showkase (with no need to add backward compatibility for PHP).

However, I cannot guarantee that Showkase will run fine on any particular server (although I see no reason why it should not run perfectly well under IONOS hosting, given the information I have) so, if possible, try running the Showkase Server Compatibility Test on the web space that they provide before committing.

I'm perhaps being a little over-cautious; the IONOS hosting looks fine (there doesn't seem to be anything to look out for). I just can't be 100% certain. Bear in mind that Showkase runs fine on my 3 different free web hosts without any tweaking at all so chances are you'll be fine.

UPDATE:
I have indeed left GoDaddy and transferred the domain registration and hosting to IONOS. Last night I uploaded the SKTest folder and tried to run it and couldn't even see it at the url it should have been at. Everything was blank. I started changing folder and file permissions and still all I could reach was a blank page. I decided to go to sleep and call tech support this morning. Before I did that this morning I downloaded the test one more time and unzipped and uploaded the folder for a fresh try at running. I'm happy to report that the test ran perfect. I'm not sure exactly why it worked this morning and not last night but it's fine. Now I have to go through transferring all the backup folders/files to make the site transfer complete and get it all back up and running again.

So for the record, IONOS hosting on Linux with PHP 8 is compatible with ShowKase.

Now to transfer and update and refresh my site.

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5 Reply by Kim

(13 replies, posted in Showkase Support)

Thanks Steven

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6 Reply by Kim

(13 replies, posted in Showkase Support)

Steven,

Looking at transferring to a new hosting provider and came across "IONOS." They say that they are running Linux and have extended PHP support going back to 4.0. But they are currently at PHP 8.1 and JIT compiler. Would there be any reason I would need to add backward compatibility php service at an additional charge?

The tech/sales rep said that he knows ShowKase work on their servers which I assume to be true since you said Linux was the best way to go. Do you have any kind of experience or feedback about IONOS? Just checking for any additional info anyone might have. I've still got 30 days before I lose my GoDaddy site hosting so I've got a little time to figure it out.

Thanks,

Kim

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7 Reply by Kim

(13 replies, posted in Showkase Support)

THANK YOU!

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8 Reply by Kim

(13 replies, posted in Showkase Support)

Thanks for the reply Steve. Perhaps I mispoke about GoDaddy selling Wordpress. The are marketing "special" Wordpress hosting packages with plugins and auto updating to upgrades, etc. To me they are selling their version of it but I guess that's inaccurate.

Now that you mention it have you personally found Namecheap a decent hosting and domain registration company? Any problems with them supporting ShowKase? I've got to start planning my move away from GoDaddy as I said and to me they all appear about the same. I;ll check their features and costs out myself buy it never hurts to get an impartial opinion about a company.

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9 Reply by Kim

(13 replies, posted in Showkase Support)

Hi Steve,

Well I've about had it with GoDaddy. I'm sure that their decisions are completely driven by making the easiest profit they can. When I first signed up with them years ago they offered up to 100 free domain email addresses. I only ever used 3 but they offered free and that was one feature that helped me decide to go with them, Back a few months they said if I wanted to keep my email address I'd have to start paying for it or they would shut it down. I had to buy their version of Outlook to keep it going instead of letting me use my apple mail. Screwed me there but what could do, I still had months on my domain with them so I paid up. Now they are pushing selling their version of Wordpress and they seem to have effectively turned off what is needed (or no longer are willing to support) apps like Showkase to prevent it from functioning. I will never buy into their terrible site builder service. Never.

I did backup all my files on GoDaddy yesterday before I did the upgrade so all my data is now safely on my computer. I just installed ShowKase in a new folder and unfortunately that doesn't seem to have made any difference. Still shutout.

Warning: mkdit():Permission denied
Check permissions for site folder - cannot create data folder_data

I'm afraid I'm going to have to live with what is already in my website for now. It's fine, I just wanted to tweak a few items and add a couple of new images into a gallery. I

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10 Topic by Kim

(13 replies, posted in Showkase Support)

Hi, I've moved over from the JuiceBox Forum to the ShowKase Forum here where I realize I should be asking about this.

A couple of days ago I noticed that an older version of ShowKase wasn't working anymore. I thought maybe I needed to upgrade it and so I did. I followed the upgrading instructions. Unfortunately it seems GoDaddy has an issue with ShowKase  Here is how things went after upgrading. I should note these were the same issuse I was having before I did the upgrade . . .

A bit long:
Yesterday I discovered that Pro versions of ShowKase was no longer working on the GoDaddy server hosting my website. GoDaddy did a server migration several months ago but I never tried to update my website with ShowKase since the migration until yesterday. When it didn’t work I thought I should update to the most recent version of ShowKase available which I did this morning.  I then tried a simple edit and when I tried to save it I got this message:

    •    Warning: file_put_contents(..\about\page.xml): failed to open stream: Permission denied
    •    Data not saved. Unable to write xml to file page.xml

I spent several hours trying to edit folder/file permissions to make things work but nothing seemed to work. I then called up GoDaddy to get their “crack” tech team on solving this problem. After long waits and being disconnected several time I finally got someone that sounded like he knew what he was doing. He sounded competent. He looked at the error problems (I supplied him with the error info I’ve copied and pasted below.) He then put me on hold to consult with others on the crack tech team and he came back with an answer.
The answer was/is that GoDaddy no longer supports html coding. More than 70% of their customers use Wordpress so basically I’m out of luck because they can’t handle these errors.
He said I could ask the ShowKase developers but GoDaddy won’t have any fixes. My domain expires on their server in 57 days so I will be looking to move to somewhere that’s less expensive and willing to support ShowKase. I think it’s a great website builder and hope to continue to use it.
I guess I have 2 questions:

#1. Is there a fix for my current situation?

#2. What should I be looking for in a host to ensure they will be able to support ShowKase? Got any recommendations? I’m done with GoDaddy. They have screwed me over for the last time.

Results from ShowKase Test.
••••••••••••••••••••••••••••••••••
Basic tests
Test
Result
OK?
Php version
7.3.32
✔

Safe mode
off
✔

GD graphics library version
2.1.0
✔

XML DOM functions
available
✔

Success: your server meets the basic requirements to run ShowKase. You should now run the file handling tests to ensure that your server has the correct permissions for ShowKase to work with files and folders.
••••••••••••••••••••••••••••••••••
File handling tests
No base directory restriction.
The test program will now carry-out a few file operations. If these produce any error messages then you should check the permissions on the ‘sktest’ folder and all of its contents and then run the test program again. See the help document for information on file permissions.
Attempting to create test folder g1\…

Warning: mkdir(): Permission denied in G:\PleskVhosts\kimlindaberry.com\httpdocs\sktest\filetest.php on line 98
Failed to create test folder
Attempting to copy test file gallery.xml…

Warning: copy(g1\gallery.xml): failed to open stream: No such file or directory in G:\PleskVhosts\kimlindaberry.com\httpdocs\sktest\filetest.php on line 103
Failed to copy test file
Attempting to read contents of test file gallery.xml…

Warning: file_get_contents(g1\gallery.xml): failed to open stream: No such file or directory in G:\PleskVhosts\kimlindaberry.com\httpdocs\sktest\filetest.php on line 108
Failed to read test file
Attempting to open test file gallery.xml for writing …

Warning: fopen(g1\gallery.xml): failed to open stream: No such file or directory in G:\PleskVhosts\kimlindaberry.com\httpdocs\sktest\filetest.php on line 113
Failed to open test file
Attempting to write to test file gallery.xml…

Warning: fwrite() expects parameter 1 to be resource, bool given in G:\PleskVhosts\kimlindaberry.com\httpdocs\sktest\filetest.php on line 118
Failed to write to test file
Deleting test files …

Warning: fclose() expects parameter 1 to be resource, bool given in G:\PleskVhosts\kimlindaberry.com\httpdocs\sktest\filetest.php on line 123
Problems with some file operations: please check file and folder permissions

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11 Reply by Kim

(8 replies, posted in Showkase Support)

Steve, that tip about the "Source Button" took care of the problem I was having with inserting youtube videos into a page. My site is completely functional now. A tweak or 2 maybe but the source button helped me fix my last major problem . . . Thanks

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12 Reply by Kim

(8 replies, posted in Showkase Support)

Okay, that makes sense . . . So Steve do you ever take page type/feature request?

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13 Reply by Kim

(8 replies, posted in Showkase Support)

I thought that there should be a way to do exactly that. I kept looking for that option, however I didn't look under the "Lite Viewer" options because that would be under a Pro option. I'm still learning how to tweak things and now I know. Thank you

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14 Reply by Kim

(8 replies, posted in Showkase Support)

I'll answer my own question here . . . I finally figured it out! After uploading to the server I needed to re-import the new folders into ShowKase, remove the old pages, then publish again.

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15 Topic by Kim

(8 replies, posted in Showkase Support)

I made several galleries using JuiceBox Pro and then incorporated them in my ShowKase website. After publishing the website I realized that probably due to my own error each of the different galleries all had the same title. So I went back through all the galleries in JuiceBox and removed the titles and then uploaded the newest folder of each gallery to my directory. I then opened ShowKase and published it all again. It didn't make any difference. All the galleries still all have the same title. So I cleared my browser cache and they were still there. So I reopened all of the galleries in JucieBox and even though there were now gallery titles visible I changed the setting to gallery title position to "none". I saved everything and then uploaded it all again and then published the site again. Still no change. I'm totally stumped. I'd be happy if I could eliminate all the gallery titles. I have opened the galleries located on my desktop and no title is visible in any of the galleries.

What do I need to do?

Kim . . . KimLindaberry.com

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16 Topic by Kim

(1 replies, posted in Showkase Support)

Is this where I post my questions? Please delete or move to a new location if necessary

I recently purchased both JuiceBox & ShowKase. I purchased JuiceBox first and installed it on my desktop to make some new galleries of my artwork that I had planned on inserting into my website. I love the results but then realized that my old version of Dreamweaver just wasn't going to give a website that would work across different viewing devices so I bought Showcase to install on my web hosting. I ran into some problems getting it installed and I worked my way through things to do to fix the problem and get it up and running. One thing that I did was change the server PHP from a Version that was >7 to Version 5.2.17 (which it was noted was outdated). After all my tinkering with setting and  folder/file permissions I still wasn't having any luck getting ShowKase installed. I finally gave up trying to do it myself and contacted technical support at my web host (Godaddy) EVentually they got things straightened out and ShowKase is readdy for me to start building but I have a couple of questions before I really begin.

I checked and whatever the tech team did they did not change the PHP version back up to what it was before I begab tinkering with things. It is still at the "outdated" PHP Version 5.2.17. Should I attempt to go back in and switch it back up to the >7 version? Is there an advantage of having one over the other or is it best to just leave it as PHP Version 5.2.17?

For now I've got JuiceBox on my desktop and it is working fine. Instead if installing it in the Showkase folder on the server for right now i'd rather just leave it on the desktop unless there is a real advantage to having on the server? Since I'm the only person working on my website I don't need anyone else to have access to is via the web. Can I just build all the individual JuiceBox galleries and then upload them to the Showkase folder in order to start building the site?

Can I have JuiceBox installed on my desktop and also install it on the server?

Thanks,

Kim

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