101

(4 replies, posted in Showkase Support)

If you set imageVAlign="CENTER" rather than imageVAlign="TOP", then the gap will be reduced (the main image will be vertically centered in the gallery's image area rather than aligned to the top, which leaves a noticeable gap at the bottom).

I have tried this and it does look better, but what I really want to do is raise the text to avoid so much scrolling downward on the homepage.

Your gallery also uses the default value for imageScaleMode ('SCALE_DOWN') so images smaller than the gallery's image area are not scaled up to fill it. Try either feeding your Juicebox gallery larger images (so that they are always large enough to have to be scaled down and fill the image area either left-to-right or top-to-bottom, depending on their aspect ratio) or set imageScaleMode="SCALE".

Some time ago I had the site set-up as you are suggesting, but there were some problems I was encountering and I changed it to the current settings per your suggestion. I don't remember exactly what the original problem was.

Another solution might be to reduce the height of your Juicebox gallery in 'Site -> Customize Theme -> Gallery Pages -> External Fit px'. Enter a negative value to reduce the height of the gallery.

Is it possible to do this without affecting other pages of the site? The homepage is the only page with this issue.

102

(2 replies, posted in Showkase Support)

Thanks for the tip!

I would like to close the gap between the main image on the homepage (djphoto.com/work1) and the text block below it. If I center align the main image things look more balanced with the current position of the text, but ideally I would like to move them both upward. Does the current version of Showkase have a way to raise the text block as well or is there some other way to make this happen?

104

(2 replies, posted in Showkase Support)

Showkase is working wonderfully, but I now need some direction with a possible workaround. The Juicebox gallery is fulfilling the needs as it was intended, however I also have the need to put up some images that are not an acceptable listed file type for Juicebox. Specifically, they are files that I can have the user move around or cycle through stages to show motion. An example can be seen at djphoto.com/work1/need_advice/ver4.html, where if you drag the picture with your mouse you will see it change. I understand that there is probably no way to get this to show on a Showkase page, but is there a way that I can put this on a "basic page" so the proper navigation links and logo still remain in place at the top of the page? I'm not opposed to adding the text and several photos like this in tables, but really want the page to have a consistent look/feel to the others that will be at the same address.

Thanks, I appreciate any direction or suggestions you can provide!

105

(2 replies, posted in Showkase Support)

My site that I am currently working on appears pretty much the same on all browsers I have checked it on (FF, Chrome, Safari), except IE 9. It places the page links in a totally different manner. Is this something that can be fixed or is this something that IE just handles this way?

Also, the copy on the bottom of the Home Page breaks into two columns on all browsers other than IE. In this case I actually prefer not having it broken into two columns, but do not see any control for that where it is entered. Please let me know if there is a way to force one column. If it has to be in two columns is there a way to left and right justify the lines so they are easier to read? 

The site address is djphoto.com/work1


Thank you.

106

(11 replies, posted in Showkase Support)

Exactly what I was looking for- thanks!

107

(11 replies, posted in Showkase Support)

Steven, I tried the options and do have the Auto Play now working on smaller devices (phones) with Splash Screen turned off. There is still one thing I am unclear on... at least for now :). I truly do appreciate the help!  I do like using the Auto Play and I don't care for using screenMode="SMALL" because of the sacrifice in appearance on larger screens. Is it the WordPress plug-in and/or WordPress that is responsible for putting the things I am looking for together as a full package?

I would like it to appear similar to acquaphoto(dot)com where both Auto Play, and auto scaling to both large and small screen sizes works. Can I get this with Showkase/Juicebox Pro or do I need WordPress and the WordPress plug-in to do this?

108

(11 replies, posted in Showkase Support)

Thanks for the help! I'm still trying a couple things and have another couple questions.

On acquaphoto(dot)com (not the demo, but the real site) the Kossel theme works fine on the Android phones I looked at it with. I see that some stuff was probably added, but is it possible to have just the gallery with the rotating images and the text block below (the other galleries and links are not needed)? On mine it is cropping the photo greatly and the images only auto rotate on a PC or tablet... not on the phone.   

I'm hoping the first question is possible, but if not... the iPhone simulation on the Juicebox site says to 'forceTouchMode' to true. I am not seeing "forceTouchMode". Where is that located and although this looks great on the demo how will it appear on a PC or larger tablet?

109

(11 replies, posted in Showkase Support)

One other thing that I have noticed is that on the demo site (Sarah Lee) the photo is visible as well as the company logo in the upper left corner (on Android phone). In my site the photo is greatly cropped, but then when clicking on it I can view it smaller, but then the logo disappears. The demo site works very nicely without clicking on photo to reduce and the site stays in tact with the logo not disappearing. I would really like to replicate the feel of it.

Please let me know what settings I need to change to do this. I appreciate your help!

110

(11 replies, posted in Showkase Support)

Yes, it is the splash page on the home page I am referring to (as well as the test I set-up on the portfolio product page). I currently have the showSplashPage set for AUTO. When I look at the demo "Sarah Lee Photography" the problem does not existon an Android phone. It also appears that the image size from both sites when viewed on a PC are very similar. I would like to achieve the same result as when that page is pulled up. Can you tell me what settings were used on the Sarah Lee site or how to accomplish this?

111

(11 replies, posted in Showkase Support)

I believe I am running version 1.05. When I open the admin panel within the:  /work1 folder, it shows on the bottom:

"Showkase-Pro 1.0.5 | Build: 2013.06.18.14.04.26 | Terms of Use | © 2013 SimpleViewer Inc. All rights reserved."

Please look at the link I referenced in the initial posting above. I know the main site is not running version 1.05, but the one I am creating now within that subfolder should be 1.05. Is there something else I am missing there?

112

(11 replies, posted in Showkase Support)

I have started working on updating my website and although it is appearing okay on my PC monitor and on an iPad, it is not auto reducing the size properly when I view it on an Android phone. The gallery image remains far too large to really do anything with it. An example of this can be seen at: djphoto(dot)com/work1

When I view the demos on both the Showkase and the Juicebox sites I am not encountering this problem. Please let me know what I can do to fix this. Thank you!

Will I regret customizing the one oddball page first? All of the galleries other than the "homepage" one will be structured the same as one another.

I would like to work on setting up a new Showkase site without disturbing my existing site until the new one is completed and tested. What is the best/easiest way to do this? I am hoping to not have to recreate all of the links, etc...

Thanks in advance!

I would like to have my homepage have a Juicebox gallery, but be very minimal (no thumbs, etc...). Something like the "slider" shown as an example gallery would work... probably with the pictures changing at a set time interval. The question I have involves the other galleries that will be available to be seen throughout the website. Will I be able to set those up to show the pictures with thumbnails showing even though the homepage gallery will not have them? 

If so, please explain how.

Thanks!

Let me revise the question. I am not seeing the Sharing Options (available in 1.0.3) to select from in the set-up. Is there something that did not install correctly or some action I need to take?

I upgraded Showkase to Showkase Pro 1.03, but when I go to the tab "Site" then "Customize Viewers" it shows that I am using Juicebox Pro 1.2.0, Listviewer 1.0.3, SimpleViewer Pro 2.3.1.

Why does it not say Juicebox Pro 1.0.3?

Please advise what I need to do.  Thank you!

118

(3 replies, posted in Showkase Support)

Try refreshing/clearing your browser.

Thanks... that did it!

I am using Showkase with a Juicebox Pro gallery. The gallery views properly when looking it in Juicebox alone. However, once it is in Showkase the page needs to scroll vertically to see everything. I am guessing this means something must be incorrect with some code on my gallery pages... but I'm not sure. Please take a look at one of my galleries (ww.djphoto.com/product) and let me know if this is user error or how it can be fixed. Thank you!

121

(3 replies, posted in Showkase Support)

I have attempted to sign-up for automatic email notification of updates by using the box at the bottom of the Showkase page. However, when I did that it said that I had signed-up for Juicebox updates. I'm guessing that the incorrect link is at the bottom of the Showkase window because when the new Showkase update was released I didn't receive notification... so the link probably does in fact belong to Juicebox. Please let me know how to get on both update lists. Thank you.

122

(1 replies, posted in Showkase Support)

I am currently running PHP 5.2 on the server. There is an option to go to 5.4.

    Is there an advantage to change it to PHP 5.4?
    Will I see any differences?
    Are there any downsides to going to 5.4?