101

(11 replies, posted in Showkase Support)

Thanks for the help! I'm still trying a couple things and have another couple questions.

On acquaphoto(dot)com (not the demo, but the real site) the Kossel theme works fine on the Android phones I looked at it with. I see that some stuff was probably added, but is it possible to have just the gallery with the rotating images and the text block below (the other galleries and links are not needed)? On mine it is cropping the photo greatly and the images only auto rotate on a PC or tablet... not on the phone.   

I'm hoping the first question is possible, but if not... the iPhone simulation on the Juicebox site says to 'forceTouchMode' to true. I am not seeing "forceTouchMode". Where is that located and although this looks great on the demo how will it appear on a PC or larger tablet?

102

(11 replies, posted in Showkase Support)

One other thing that I have noticed is that on the demo site (Sarah Lee) the photo is visible as well as the company logo in the upper left corner (on Android phone). In my site the photo is greatly cropped, but then when clicking on it I can view it smaller, but then the logo disappears. The demo site works very nicely without clicking on photo to reduce and the site stays in tact with the logo not disappearing. I would really like to replicate the feel of it.

Please let me know what settings I need to change to do this. I appreciate your help!

103

(11 replies, posted in Showkase Support)

Yes, it is the splash page on the home page I am referring to (as well as the test I set-up on the portfolio product page). I currently have the showSplashPage set for AUTO. When I look at the demo "Sarah Lee Photography" the problem does not existon an Android phone. It also appears that the image size from both sites when viewed on a PC are very similar. I would like to achieve the same result as when that page is pulled up. Can you tell me what settings were used on the Sarah Lee site or how to accomplish this?

104

(11 replies, posted in Showkase Support)

I believe I am running version 1.05. When I open the admin panel within the:  /work1 folder, it shows on the bottom:

"Showkase-Pro 1.0.5 | Build: 2013.06.18.14.04.26 | Terms of Use | © 2013 SimpleViewer Inc. All rights reserved."

Please look at the link I referenced in the initial posting above. I know the main site is not running version 1.05, but the one I am creating now within that subfolder should be 1.05. Is there something else I am missing there?

105

(11 replies, posted in Showkase Support)

I have started working on updating my website and although it is appearing okay on my PC monitor and on an iPad, it is not auto reducing the size properly when I view it on an Android phone. The gallery image remains far too large to really do anything with it. An example of this can be seen at: djphoto(dot)com/work1

When I view the demos on both the Showkase and the Juicebox sites I am not encountering this problem. Please let me know what I can do to fix this. Thank you!

Will I regret customizing the one oddball page first? All of the galleries other than the "homepage" one will be structured the same as one another.

I would like to work on setting up a new Showkase site without disturbing my existing site until the new one is completed and tested. What is the best/easiest way to do this? I am hoping to not have to recreate all of the links, etc...

Thanks in advance!

I would like to have my homepage have a Juicebox gallery, but be very minimal (no thumbs, etc...). Something like the "slider" shown as an example gallery would work... probably with the pictures changing at a set time interval. The question I have involves the other galleries that will be available to be seen throughout the website. Will I be able to set those up to show the pictures with thumbnails showing even though the homepage gallery will not have them? 

If so, please explain how.

Thanks!

Let me revise the question. I am not seeing the Sharing Options (available in 1.0.3) to select from in the set-up. Is there something that did not install correctly or some action I need to take?

I upgraded Showkase to Showkase Pro 1.03, but when I go to the tab "Site" then "Customize Viewers" it shows that I am using Juicebox Pro 1.2.0, Listviewer 1.0.3, SimpleViewer Pro 2.3.1.

Why does it not say Juicebox Pro 1.0.3?

Please advise what I need to do.  Thank you!

111

(3 replies, posted in Showkase Support)

Try refreshing/clearing your browser.

Thanks... that did it!

I am using Showkase with a Juicebox Pro gallery. The gallery views properly when looking it in Juicebox alone. However, once it is in Showkase the page needs to scroll vertically to see everything. I am guessing this means something must be incorrect with some code on my gallery pages... but I'm not sure. Please take a look at one of my galleries (ww.djphoto.com/product) and let me know if this is user error or how it can be fixed. Thank you!

114

(3 replies, posted in Showkase Support)

I have attempted to sign-up for automatic email notification of updates by using the box at the bottom of the Showkase page. However, when I did that it said that I had signed-up for Juicebox updates. I'm guessing that the incorrect link is at the bottom of the Showkase window because when the new Showkase update was released I didn't receive notification... so the link probably does in fact belong to Juicebox. Please let me know how to get on both update lists. Thank you.

115

(1 replies, posted in Showkase Support)

I am currently running PHP 5.2 on the server. There is an option to go to 5.4.

    Is there an advantage to change it to PHP 5.4?
    Will I see any differences?
    Are there any downsides to going to 5.4?