1

(8 replies, posted in Showkase Support)

Thanks Steven- problem solved!

I used a FTP client to get the files uploaded. Then using Chrome to access Showkase, I attempted to upload .webp files and kept getting the error message. Finally I tried using a different browser (FireFox) to access Showkase and upload the .webp files. This worked! Not sure why I was having the problem with Chrome, which is what I always use to access and update the Showkase gallery, but in the end, it works and I'm good with that.

Thanks and I appreciate your help, again :) !

2

(8 replies, posted in Showkase Support)

So I tried this and thought I did it correctly, but when I attempt to upload an image with a .webp extension, I get an invalid file type message. Please let me know where I may have gone wrong.

Thanks!

3

(8 replies, posted in Showkase Support)

Steven, following your suggestion, I would like to apply the patch mentioned above (https://app.box.com/s/lel919xayj6hnhrf8ju0apsfeowoocal). However, looking at the folder currently being used, there are a number of other files within it compared to the "patch Showkase" folder. Perhaps I'm in the incorrect place or doing something else incorrectly. Please explain with a little more detail. Thank you!

4

(6 replies, posted in Showkase Support)

I haven't tried the patch, but thinking of doing it and I am using a Juicebox-Pro Gallery. Currently I have Large, Medium and Small boxes checked and prior to uploading I size images to a 2048px width. If I have only the Medium checked, what is this going to do with the images dynamic sizing on different devices/resolutions? Will I be sacrificing anything?

Thanks,

5

(93 replies, posted in Showkase Support)

I'd like to see .WEBP files be compatible with ShowKase. It helps reduce file size significantly and therefore load times, which is great. Browser compatibility is also good, so it would make sense to see if as an added file type accepted.

6

(6 replies, posted in Showkase Support)

Can Showkase handle a .webp format?

7

(12 replies, posted in Showkase Support)

Hmm, I am definitely logged into the forum but not seeing the email address. 

Steven @ Showkase
Today 12:20:19
Showkase Support Team
Offline
Registered: 2012-12-16
Posts: 912

8

(12 replies, posted in Showkase Support)

I tried inserting the few lines of Google's code and it triggered off many errors from Showkase. I then started over and tried inserting the second way you mentioned, but still get many, many errors. Does not seem like Showkase is liking this.

Any possibility of emailing the errors for you to see or giving you access to the website?

9

(12 replies, posted in Showkase Support)

Actually just read your reply again and I believe you already answered that it will work for both.

Thanks, appreciate your help!

10

(12 replies, posted in Showkase Support)

Okay, that is super helpful! Google also has some code they want in the footer section.  Is the "footer" section also available in the same file?

11

(12 replies, posted in Showkase Support)

I'm back with a follow-up question. Google has provided me with some code to be placed into the Header and Footer sections for tracking. Fyi, I know Showkase has a spot for a Google Analytics ID, but they tell me what they are providing is different. So my question is if I paste some of their custom code into the Header and Footer, will I lose it every time I update my site, such as with new pictures?

12

(12 replies, posted in Showkase Support)

Thank you!

13

(12 replies, posted in Showkase Support)

Google AdWords is asking about the Website Content Management System (CMS) - Please provide the CMS platform your website is built upon. 

Please help me with this response.

Thanks!

14

(93 replies, posted in Showkase Support)

Would love to have the ability to add videos to gallery pages.

Also, would like the ability show larger images in a gallery without having to open in a new tab or having the images downloaded.

Thanks, I'll give it a try!

Ah, okay I see that it was working as designed and I was thrown off because I didn't see larger images displayed on a desktop monitor.

Moving forward, I do not want the images downloadable and would rather have them seen larger without having the visitor opening new tabs as they go through the gallery(s). I am guessing if I increase the image dimensions for the medium size files this may accomplish this, however probably with the downside of mobile device users (particularly cell phone users not using wi-fi) then being served files that are larger than necessary and impacting their download speeds.

Is there a simple workaround to accomplish what I am trying to do?

Thanks, I'm trying this now and must be doing something incorrect, just not sure what.

I took larger dimension jpeg images (ranging from approx 3000-4000px), went to the UPLOAD tab and the images all got reduced in size after they uploaded. None of them came in larger than 1024px wide or 768px high, even though I have the max height and width boxes populated with 2048 x 1536. I tried doing this with the RESIZE IMAGES box checked, as well as trying with it unchecked.   

In the customize viewer page, The multi-size images box is checked and the largest size is showing 2048x1536.   

Fyi, the monitor they are being viewed on is a 2560x1440 display so I would think the 2048px dimension would be what Showkase is serving up. 

Please let me know where I should be looking to figure out what I am missing.

Thank you!

The FAQ's say that optimized sized images for the Kosel gallery are 1024px x 768px. As resolutions for monitors continue to increase, I would like to show the portfolio images at a larger dimension, while still having it "auto" maintain a responsive size in relationship to the screen size. Other than a slower download speed, will I run into other potential problems if I increase the image dimensions to a larger size (on either monitors, tablets or phones)?

19

(4 replies, posted in Showkase Support)

It would be great to see some updates, but nonetheless this is good info to have. Thank you!

20

(4 replies, posted in Showkase Support)

Forgot to mention...
Also, a theme that would allow video to be shown would be a great addition!  Please let me know if new themes are coming.

Thanks!

21

(4 replies, posted in Showkase Support)

Are there any plans for releasing new and/or updated themes (JuiceBox or otherwise) to use with Showkase?

22

(12 replies, posted in Showkase Support)

Thanks Steven, appreciate all your help!

23

(12 replies, posted in Showkase Support)

Wow, this has been super helpful! 

I do have one more question. The default setting is 1024px wide for galleries (or Layout max site width 1078px). Are these something that can be made higher without creating all kinds of other problems with layout and functionality within Showkase? I'm just not sure if this was recommendations from a few years ago and wasn't updated with higher-res displays or if alignment and other issues may develop.   

Your help and suggestions have been great and I think I have enough to start reworking things!

24

(12 replies, posted in Showkase Support)

Thanks for the reply!

How are you determining the dimensions of the images being displayed in the gallery? Are you using your browser's developer tools?

I am viewing the "images" tab on the page in Showkase and there it shows the pixel dimensions of the photo. I understand that is not necessarily the size it is displaying, but I am guessing the largest size it will show when possible (without pixelating) 

try completely clearing your browser's cache before reloading your web page

I have been clearing the cache to view.

In looking at the ACQUA demo, my images are displaying at a very similar size when viewed on a PC monitor with a 2560x1440 resolution. If the full screen button is activated on the demo site, then there is a huge difference. My concern with this though is that the images don't look sharp. Is this because Showkase is forcing those photos to be larger than the native size that was uploaded?   

Under Customize Theme, Gallery Pages, Max Image Width... if I increase the default max of 1024px to something maybe 150-200px greater, will I be causing other issues?   

Auto sizing for different devices/resolutions is very important to me, so I want to make sure I don't lose that feature. With that in mind, please tell me which boxes should remain checked. Your explanations have been great, but I want to make sure I'm not confusing myself with any of this.

I have been using the Juicebox script in Photoshop to prep the images for uploading. If I will now be needing to upload different size files for each image, will I be better off doing this in a different manner?

Thanks!

25

(12 replies, posted in Showkase Support)

All 3-boxes for the sizes were selected. I tried having only the Large selected (2048x1536), but after publishing the results were the same. I then tried deselecting all of them and publishing... still no change.

However, one change I do see is that the Images tab for the page now does show that the images are the correct dimensions there. It just doesn't show it when viewing a gallery. Any other possible causes you can think of?