1

(6 replies, posted in Showkase Support)

I reset both my host/ftp and Showkase passwords and that worked.  There must have been more to it somewhere down the line, but success is success!  Thanks!

2

(6 replies, posted in Showkase Support)

Thanks for the quick reply Steven!  When I try to switch upload modes, it's kicking back to the login screen and not saving the settings.  Something must have changed with the server...I'll have to contact them for support.

I'll let you know if it is in fact on their end.

Thanks again!

3

(6 replies, posted in Showkase Support)

Hi!

When I built the structure for my Showkase JUICEBOX galleries a couple of weeks ago, images uploaded and populated without incident.  However, I logged in today, created a new page (which worked), and uploaded images.  The images all show 100% uploaded in the upload tab, however, when I check the images tab, it indicates that there are "no images for this page."  If I publish, the gallery link populates, but since there are no images in it, all I see is a rotating Showkase logo.

Any idea why images would successfully upload on the upload page, but not be retained after the upload?

Thanks!