1

(3 replies, posted in Showkase Support)

Running the test shows that the server was unable to write to the website.  After checking with our host we found the problem was that the anonymous account that Showkase was using was hitting its quota of 100MB.  We have raised the limit which has cleared all issues with the system.

Everything seems to be working great now!  Thanks for the help!

2

(3 replies, posted in Showkase Support)

So my trouble started when I was creating a Juicebox page.  During that time everything seemed to work okay except when I went to upload my images after I hit upload it would have an error and the images would not show up in the gallery.  I deleted the Juicebox page and tried creating it again but it had the same issue.

I then I went into the system > repair option and I ran the repair to rebuild the pages.

After the repair when I tried to add any new items I get the error "cannot find gallery folder"

Does anyone know how to fix it so I can create pages again?  Thanks