Thanks, Steven. I was able to find the setting for PHP Safe Mode in the host's control panel and I've switched it off. Problem solved. Thanks!
1 2015-02-03 23:36:43
Re: Unable to install Showkase [SOLVED] (9 replies, posted in Showkase Support)
2 2015-02-03 14:19:44
Re: Unable to install Showkase [SOLVED] (9 replies, posted in Showkase Support)
Hi Steven,
I've been able to work through the tools and have a fully functioning site (though still under construction). Incredibly easy compared to my old DIY methods. Works great on all the platforms I've tested so far. Great job!
One minor issue I'm having, though, is when I publish an update, I get a warning: "Warning: set_time_limit() [function.set-time-limit]: Cannot set time limit in safe mode" Is this something I can correct on my end or a bug in the system? If I just tell it to publish anyway everything seems to work, but figured I should check. I searched through the support but didn't see any references to it. Thanks again.
3 2015-02-03 02:44:26
Re: Unable to install Showkase [SOLVED] (9 replies, posted in Showkase Support)
Hi Steven, the host got back to me and made the required changes. I've been successful in getting the initial setup done and am now diving into building the site. Everything seems to be working properly at the moment. Thanks for your help!
4 2015-02-01 20:04:28
Re: Unable to install Showkase [SOLVED] (9 replies, posted in Showkase Support)
Thanks for the quick reply, Steven. I've poked around in the control panel and couldn't find an appropriate place to change permissions, so I've sent a support ticket to the host. I'll be back in touch when I have any news.
5 2015-01-30 21:08:12
Topic: Unable to install Showkase [SOLVED] (9 replies, posted in Showkase Support)
Hi,
If I may tag onto this thread, since this seems to have been resolved. I am brand new to Showkase. I have not been able to install it on my site. I am currently receiving the following error: "Check permissions for site folder – cannot create data folder _data" I have attempted to modify the read/write permissions for folders on the site via Filezilla, but with no luck. It returns a "command not understood" when attempting to change permissions.
I ran the Server Compatibility test and it passes the Basic Tests. It, however, fails the file tests with the messages as shown in the code snippet below. This seems to be pointing to a permissions issue too, though I'm not very knowledgeable about this stuff. Would I need to contact my host about changing these permissions? I have been able to manually upload and add/delete any folders in the past with no troubles.
Thanks!
File handling tests
Warning: a base directory restriction is in effect on your server. This may cause problems reading and writing files (open_basedir = E:/Inetpub/vhosts/adamandalana.com\;C:\Windows\Temp\).
The test program will now carry-out a few file operations. If these produce any error messages then you should check the permissions on the ‘sktest’ folder and all of its contents and then run the test program again. See the help document for information on file permissions.
Attempting to create test folder g1\…
Warning: mkdir() [function.mkdir]: Permission denied in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 98
Failed to create test folder
Attempting to copy test file gallery.xml…
Warning: copy() [function.copy]: Unable to access g1\gallery.xml in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 103
Warning: copy(g1\gallery.xml) [function.copy]: failed to open stream: Permission denied in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 103
Failed to copy test file
Attempting to read contents of test file gallery.xml…
Warning: file_get_contents() [function.file-get-contents]: Unable to access g1\gallery.xml in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 108
Warning: file_get_contents(g1\gallery.xml) [function.file-get-contents]: failed to open stream: Permission denied in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 108
Failed to read test file
Attempting to open test file gallery.xml for writing …
Warning: fopen() [function.fopen]: Unable to access g1\gallery.xml in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 113
Warning: fopen(g1\gallery.xml) [function.fopen]: failed to open stream: Permission denied in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 113
Failed to open test file
Attempting to write to test file gallery.xml…
Failed to write to test file
Deleting test files …
Warning: fclose(): supplied argument is not a valid stream resource in E:\Inetpub\vhosts\adamandalana.com\thesaltyfog.com\sktest\filetest.php on line 123
Problems with some file operations: please check file and folder permissions